Mental Health Conditions
A mood disorder characterized by persistent feelings of sadness, loss of interest, and low energy.
What is depression?
This approach focuses on empowering the individual and ensuring that the service is responsive to the person’s unique needs and preferences.
What is person-centered planning?
A rapid intervention for those at risk of harm, focusing on reducing immediate distress and providing support until longer-term treatment is accessible.
What is crisis intervention?
A service that provides a range of mental health support and can help individuals with issues like homelessness, substance abuse, and mental illness.
What is a community mental health center?
A vital skill for case managers that involves keeping detailed records, ensuring accurate descriptions of services provided.
What is documentation?
This anxiety disorder is characterized by excessive worry about different aspects of life, often with physical symptoms like restlessness and muscle tension.
What is generalized anxiety disorder (GAD)?
A method that emphasizes listening to clients, supporting their autonomy, and focusing on their strengths rather than just their symptoms.
What is strength-based practice?
The model that is often used in assessing and addressing imminent safety risks, focusing on de-escalating potentially dangerous situations.
What is the ABC Model (Affect, Behavior, Cognition)?
The term used for assistance programs that provide short-term financial relief, housing, or food for individuals facing hardships.
What are social services?
A skill needed for helping clients understand and follow treatment plans or services available to them.
What is education or client advocacy?
A mental health disorder that involves difficulty with regulating emotions, impulsivity, and trouble maintaining relationships.
What is borderline personality disorder (BPD)?
This type of communication is crucial in building rapport and trust in case management, where the case manager fully listens without judgment.
What is active listening?
This strategy includes identifying warning signs, coping strategies, and emergency contacts for someone at risk of self-harm or suicidal behavior.
What is a safety plan?
This online or community-based service offers crisis counseling, emotional support, and resource connection via text or phone.
What is a crisis hotline?
A technique for fostering understanding of clients’ experiences by empathizing with their feelings and perspectives.
What is empathy?
A mental health condition where individuals experience hallucinations, delusions, and disorganized thinking.
What is schizophrenia?
A key component of person-centered care that encourages the client to set goals and work toward them at their own pace.
What is goal setting?
This type of team is often called when someone is experiencing a mental health crisis in a community setting to provide immediate intervention.
What is a Crisis Response Team (CRT)?
These are professionals who specialize in providing therapy and counseling for individuals with a variety of mental health needs.
What are licensed therapists or counselors?
This skill involves remaining unbiased and non-judgmental while addressing a client’s needs, regardless of their behavior.
What is cultural competence?
A condition marked by persistent and intrusive thoughts (obsessions) and repetitive behaviors (compulsions).
What is obsessive-compulsive disorder (OCD)?
The process of helping a client identify their own needs, wants, and the resources that will assist them in achieving their desired outcomes.
What is collaborative decision-making?
A critical intervention for those in crisis, often involving communication with emergency services and mental health professionals to prevent escalation.
What is a mental health first aid response?
This governmental program provides long-term care options for individuals with serious mental health conditions who need intensive support.
What is Medicaid or Medicare?
This method involves working with clients, their families, and other service providers to develop a treatment or service plan.
What is case coordination?