Credit & Collections
Cash Application
ASSA ABLOY
Products & Brands
Claims
100

Define "DSO".

Days Sales Outstanding

100

What’s the T-code that is used by our Cash App team to post payments in SAP?

What is F-28?

100

What color is the ASSA ABLOY logo?

What is blue and white?


100

Name a residential lock brand owned by ASSA ABLOY.

 What is Kwikset, Yale or Emtek?

100

What’s the first step when a deduction is identified?

What is review the remittance advice and match it to the short-paid invoice.

200

What does SAP stand for?

Systems applications and products

200

How many employees from Infosys support our SAP & QAD Cash App teams? 

What is six?

200

What's the ASSA ABLOY slogan?

What is “Experience a safer and more open world”

200

What brand is known for commercial door closers?

What is Norton or Sargent?

200

What’s the difference between discretionary and non-discretionary deductions?

What is discretionary deductions are those we may allow or negotiate; non-discretionary are legitimate and must be approved or reimbursed.

300

What's the T-code that our Credit & Collection team should use when they want to put an account on credit hold?

What is FD32

300

In June 2025, what is our month end close date?

What is June 30?

300

In what year was ASSA ABLOY founded?

1994

300

What’s the equivalent of Kwikset under ASSA ABLOY?

What is Weiser?

300

How many employees from Infosys support our SAP & QAD Claims team?

What is 10?

400

What causes frequent short-pays in customer accounts?

What are pricing issues, deductions, or partial shipments?

400

How many holidays does our Infosys Cash App team have in 2025?

What is ten?

400

On how many continents does ASSA ABLOY operate?

What is six

400

Which brand under ASSA ABLOY focuses on luxury door locks?

What is Baldwin?

400

What does the % of non-discretionary deductions indicate?

It shows how much of our deductions are valid and expected vs. preventable.

500

Explain the difference between short payments and deductions.

What is short payments are payments less than invoiced amounts without dispute; deductions are disputed amounts withheld.

500

How do cash application errors affect overall AR performance?

What is they delay collections, cause customer dissatisfaction, and increase administrative costs. 

500

Which ASSA business segment covers North America?

What is ASSA ABLOY Opening Solutions Americas

500

What is ASSA ABLOY’s mission statement?

What is “To be the global leader in access solutions, securing homes and businesses.”

500

What is a freight deduction and how is it validated?

What is a claim that incorrect freight was billed; validated by reviewing freight terms and BOL. 

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