People, places and things
CaC
Cash Card
CCO
Cash Customer Operations
ACH
Automated Clearing House
Non-IDV
Non- Identity Verified
REG
Regulator
CX
Customer
WFM
Work Force Management
AFT
Account Funding Transaction
DL'd
Denylisted
CF1
Cash Force One (AKA Salesforce)
MOC
Manager on Call
QA
Quality Assurance
OCT
DOUBLE JEAPORDY
Original Credit Transaction
Bonus-
Is this transaction type disputable?
AUTH
Authorized
KA
Knowledge Article (AKA KNarticle)
GL
Group Lead
RD
Resolution Desk
ATO
Account Takeover
IRF
Information Retrieval Form
QT
Quick Text
SLACK
Searchable Log of All Communication and Knowledge
AST
Advocate Success Team
DDA
Direct Deposit Account
DTA
Detailed Transaction Activity
TB
Text Blaze