WITTDTJR
Inventory Management
Wow Customer Service
Loss Prevention
A-U-T-O-Z-O-N-E!
100

This Person/Persons are responsible for selling WITT in the store

Who is Everyone?!

100

This is the Correct amount of Skus scanned each week.

What is 300?

100

This is the number of rings the phone should be answered before.

What is 3 rings?

100

This is a Daily Inventory Management task that should be completed by managers Daily (in the morning)

What is MNDR?

100

Who is number 1?

The Customers

200

All Zoners should strive to have a WITT percentage of at least.

What is 40%

200

This is the name of the APP used to scan outs and do items adjustments in the store

What is the Inventory Management APP?

200

GOTTCha means this?

Go out to the customers automobile/car?

200

This term is used for items lost due to theft, Inventory errors, or other unrecorded losses.

What is shrinkage?

What is Shrink?

200

Autozoners always put...

What is the customers first?

300

WITTDTJR means this.

What It Take To Do The Job Right?

300
Name a Top reasons for incorrect Inventory Adjustments.

What are Planogram Integrity?

What are Overstock Pulls?

What is Store Recovery?

300

This system is used to search customer's parts.

What is Z-NET

300

Items missing on this daily report must be reported to the DM and RLPM? (Tony and Kevin)

What is MNDR?

300

We know our...

What is our Parts and Products?

400

Name the WITT item that goes along with Alternators

What is a Serpentine Belt?

400

Outs are scanned to ensure this.

What is inventory accuracy, identifying shrink and truck shortages?

400
This system is used to gain the appropriate parts knowledge to help the customer?

What is the Learning Garage?

What is taking the parts knowledge Test?

400

This is how often the LP Dashboard should be printed and gone over with the team.

What is weekly? 

What is weekly with every zoner on staff?

400

Our Stores look...

What is Great?

500

We sell WITT to ensure this?

What is the customer has everything it takes to do the job the first time?

500

This is the importance of great inventory management.

What is never having to tell the customer no or we don't have it?
500

These are used to view what customer are saying about our stores.

What are the Customer Sat Dashboard, and Google Reviews

500

The LP Dashboard is used for this?

What is to increase visibility and bring awareness to shrink related KPIs?

500

We have the best Merchandise...

What is at the right price?

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