Conflict Management
A state of opposition disagreement, or incompatibility between two or more people or groups of people.
What is Conflict?
Webster defines this as the process of communicating nonverbally through conscious or unconscious gestures and movements. It is also one of the things you should be mindful of when delivering a speech in front of an audience.
What is body language?
Habit of putting of a task to a future time.
What is postponement/procrastination?
Where is NTT Data's HQ?
Toyosu, Tokyo, JAPAN
What is the capital of Djibouti?
Djibouti
-Poor Communication
-Conflicting Values
-Weak Leadership
-Personal Differences
What are causes of Conflict?
1. Pre-preparation
2. Preparation
3. Presentation
4. Post-Presentation
What are the 4 main stages of creating a presentation?
-Fear
-Mood
-Priority
-Challenging
What are reasons for postponing tasks?
When was NTT Data founded?
1988
Where was the fortune cookie invented?
America
A neutral third person who creates a negotiated solution by using reasoning, persuasion, and suggestions for alternatives.
What is a Mediator?
-Believing in Magic
-Memorizing your Speech
-Ignoring Time Limits
-Monotone speaking voice
What are common presentation mistakes?
Result of continuous learning process that is mastered over a period of time.
What is Effective Time Management?
How many people work for NTT Data?
120,000+ (as of 2016)
This NFL team lost 4 straight Super Bowls?
Buffalo Bills
The extent to which the individual attempts to satisfy his or her own concerns.
What is Assertiveness?
Standing with balanced feet, strong spine, and direct eye contact is essential to establish your _______________ with an audience.
Credibility
Organizing your tasks based on their importance
What is Prioritizing?
Who is NTT Data's biggest shareholder?
Nippon Telegraph and Telephone
Dutch Post-Impressionist painter who is among the most famous and influential figures in Art History
Who is Vincent William van Gogh?
-Competing
-Collaborating
-Compromising
-Avoiding
-Accommodating
What are the 5 approaches the conflict management? (Thomas-Kilmann Conflict Mode Instrument)
-Inform
-Inspire
-Entertain
-Demonstrate
-Persuade
What is the purpose of a presentation?
Feeling that it's better to post pone the job, or not do it than to fail at it.
What is Fear of Failure?
Who drives the No. 10 NTT Data Honda Indy Car?
Felix Rosenqvist
Which volcano exploded in 1883 with the force of 200 megatons of TNT?
Krakatoa