At your branch, these are given out by librarians; at my branch, they are given out by clerks.
What are guest passes/computer passes?
Who is Gilbert?
Ring ring. Yeah, it's me again. I've called twice already, but you transfer me and this keeps happening.
What is no librarian at reference?
If your misbehavior isn't quite incident-level, it doesn't mean it won't be recorded in this spreadsheet naughty list.
What is the red flag log?
Conforti is one; Altman is another. Don't forget Garcia, Lang, and Zingmond.
Who are patrons everybody knows so as soon as anyone sees them we get their holds before they even get to the desk.
You may be surprised to learn this tree-dwelling Friend used to look more like a chipmunk. He can be found standing quietly at the door, hoping someone will notice and let him in.
Who is Squirrelly/the other Steve?
She may be a librarian, but she wouldn't be caught dead sitting behind the reference desk.
Who is Jennifer/Dr. Noble?
You haven't heard a joke until you've heard it in a bona fide New York accent from this popular patron.
Who is Berk/Mr. Berk/Walter Berk
There's always that one Friend who thinks they're special. They all do, but then there's that one who's a little extra.
Who is Sann/Steve Sann?
Monopoly...
Games Examples: Uno, Life, Hi Ho Cherrio, etc.
This request usually comes at the beginning or end of the day, from Mr. Crenshaw or Diana.
What is Could you lower/raise the curtain?
These two friends can be considered staff favorites. They're here all the time restocking the sale carts, organizing the cage, smiling and friendly.
Who are Okada and Castelli?
It may not be a real monster, but the indoor book drop likes to do this when children feed him their returns.
What is burp or pass gas?
Don't let the free labor, accounting services, and donated inventory fool you. Despite all that, it almost isn't worth it since this can happen after a book sale.
What is the Friends lose money?