RRR's & PPP's
Empowerment Statement
What is "You are Trusted & Empowered to ue your good judgment to 'Take Care Of Our People'. Our People are Our Teammates, Our Customers, Our Community, & Our Country"
Event Documents To Review
What is Order Sheet, Consultation Checklist, Packing List, Site Visit?
Documents to find in the clipboard
What is gluten free menu, cooking time & temps, gluten free menu?
The item we leave for the bride & groom when the wedding is over.
What is a bridal bag?
Another Name for A Captain
What is The Host Of A Party?
This should be sent out the night before or morning of an event
What is a detailed text message?
The temperature danger zone
What is 41-135?
Something we offer as complimentary during the wedding
What is cake cutting?
Key Characteristic Outgoing's Description
What is Enthusiastic & Welcoming?
The amount of time before serve times that teammates should be in position.
What is 15 minutes?
Gluten Free Meat Option
What is all of them?
Two main wedding venues we work with
What is Florida Rustic Barn & Ever After Farms
Our Brands Goal
To Be The Most Beloved Brand in America Leaving A Legacy That Lasts A Lifetime!
Details that should be discussed in an event huddle up
What is Timeline of Event, Great Food Items on Event Menu, Teammate Positions, Reminders about teammate phones and food in front of guests?
Corrective Action for a cold item being too warm
Ice bathe or placing in a fridge until serve time
What the bride & groom can do to try all of our menu items and form lasting relationships with them.
Complimentary Catering Consultations
The Professional Pathways of A Catering Teammate
What is Catering Captain, Senior Captain, CSS, & RCD?
The person to check in/out with at an event
What is Point Of Contact?
Corrective Action for A Hot Item Being Too Cold
What is heating up or tossing out?
Our Expression Of Love
What is Great Service?