Hair Concerns
top 3 hair concerns of Filipinas
hair fall, dryness, frizz
For cleansing & removing oil and dirt from hair and scalp
Shampoo
Four types of hair
straight, wavy, curly or coily.
New Dove technology that repairs and protects hair up to the cellular level
Bio Protein Care
Greet and smile at the customer.
Greet the customer within 5 seconds. Smile with your eyes. Speak sincerely and warmly. Maintain open body posture.
give at least 3 causes of damaged hair
bleaching, coloring, hair-drying, ironing/curling, tying/braiding, combing/brushing
locks in moisture and nutrients & keeps hair nourished and shiny
Serum
is a strong protein, resistant to wear and tear, and is the same material that makes up skin, feathers, claws and nails
Keratin
Works in harmony with your hair to help repair and restore damaged hair, leaving you with strong, smooth, shiny hair.
Dove with Biotin Care
Respond based on the customer’s reaction.
Smile with your eyes. Speak sincerely and warmly. Assist the customer if they react positively to your greeting.
prevents dryness and roughness for lively and shiny hair
Restorative Oil Nourishing Care
a format for deeper nourishment and intensive conditioning & more targeted damage repair
Treatment Mask
- lies underneath the skin’s surface and contains outer and inner root sheath
Hair Follicle
Locks in moisture; Lightweight blend of Argan, Marula, and Sunflower Oil
Restorative Oil Nourishing Care
Engage and educate.
Find out if the customer is a shopper or consumer. Find out what is the customer’s end-in-mind - what are they trying to address?
protects against humidity and frizz
Bio-Keratin Smooth & Silky
boosts protection for hair & prevents tangling and provides ease for combing
Conditioner
(3) Hair Growth Cycle
Anagen, Catagen, Telogen
protects against humidity and frizz
Bio-Keratin Smooth Silky
Assess the customer’s needs and offer solution.
Keys for proper recommendation: Brand preference; Hair care products; Hair goals; Always remember: FAB
occurs when there is more shedding than growing; happen due to hormonal and dietary changes or from the aging process
Hair Loss
Apply 3-5 pumps on dry hair, depending on length. Focus application from the mid-section of the hair to the tips. Apply as necessary
Serum
Basic hair care regimen
Cleanse, Condition, Protect
- prevents split ends, prevents hair fall due to breakage
Biotin Haifall Rescue
Treat and thank the customer.
Hand out samples based on protocol. Offer to assist if there are other needs. Smile with your eyes.