CBM
If you have the Unlimited Intro data option, you can use up to how many GB of premium data per line each month?
30 GB
Business Internet Performance is what download speed?
500 Mbps
The verification required to disconnect a phone LOB
Full with CPNI
The most basic cable box a customer can have is called what?
DTA
A best practice for retaining revenue
Top-Down Selling
Customers who switch to Comcast Business Mobile save up to what percentage on their wireless bill a year?
70%
The product used in the case of a power outage or internet outage.
ConnectionPro
This will automatically forward calls if for any reason service has been disrupted.
Call Forwarding Not Reachable
The best cable box a customer can have is called what?
X1
Manage account details, Troubleshoot Internet issues, View upcoming appointments, Set up push notifications, Manage WiFi, and Manage CPNI Security settings, all this from what?
Comcast Business App
What are the two main requirements for a customer to get CBM?
Business internet service and an online portal.
The product that offers multiple access points, public and private networks, customized splash and landing pages, analytics and guest insights.
Wifi Pro
Our cloud-hosted PBX (private branch exchange) solution.
Business VoiceEdge
What document is needed to determine the price of a sports package for a public view restaurant?
Letter of Occupancy
Comcast Business Phone Number
1-800-391-3000
If a customer changes their mind about their CBM purchase, they can return their device and cancel their service for a refund up to how many days from when the device ships, or they bought it in the store.
14 days
The product that offers content blocking and filtering, and helps protect customers from cyber threats and attacks.
SecurityEdge
What two roles exist in the new Business Voice experience?
Admins and Users
What kind of business CANNOT have Business TV service?
HMOFC
You qualify for the Auto-Pay and Eco Bill discount ($10) if what two things are true?
You have eco bill and auto-pay with a bank account set up.
The different prices for by-the-gig.
What is: $15 for 1GB, $30 for 3GB, $60 for 10GB, $120 for 20GB, $300 for 50GB, $500 for 100GB.
This remains fixed over time, remembered by external devices or websites, and must be manually configured on the customer’s equipment.
Static IP
Device needed to have mobility service.
EMTA
Public view customers in the Pacific Northwest will need to subscribe to this cable package to receive Root Sports content.
Preferred Public View
What three documents are acceptable as proof of ownership of the business in the TOFR process?