Repair Process Wheel
Repair Appointment Scheduling/Vehicle Just Arrived Status
When are repairs scheduled to begin?
When did vehicle arrive?
Shop Info shows Total loss or Copart
Repair Status field: Vehicle is total loss
Proper opening
*Roberto
Enterprise Plus
Being on goal for 19 PTH
Mention 2 father/mother from the team
Ex. Rios, Ric, Alondra, Ale
Estimate and Approval Status
When will the estimate be written?
If already written when will it be approved?
Shop rep states vehicle is total loss or at Copart
Repair Status field: Vehicle is total loss
Lots of transfers
*Linette
Completion
Mention 2 musicians from the team
Ex. Braulio, Alonso
Parts Status
Parts name
Date ordered
Date arrived or ETA
Shop info shows Possible total loss (Not confirmed total loss)
Repair Status field: No record of this customer
Rude Shop
Improvement
Mention 2 students from the team
Ex. Andrea, Evelyn, Mauricio, Luz, Braulio, Itziany
Sublet Status
What specifically is the sublet for?
How long will vehicle be at the sublet vendor?
Shop rep states vehicle is possible total loss
Repair Status field: Other
Super cheerful shop
*Luz
Top performer
Top 10 TPH
Full name of supervisor
Luz Victoria Duran Delgadillo
Repairs Completed Status
Date repairs complete
Has customer been notified of completion?
If customer picked up, was rental dropped at shop?
If shop not releasing vehicle, why not? (include check back date)
Shop states insurance no longer paying for rental
Repair Status Field: No Record of Customer
Give me a call in 30 min
Less than 80% of hours worked
Whole staff names from OPS
ACCM Gustavo Gonzalez
Sups Gisela,Hool,Marlenne,Dulce and LUZ