FEES
HOW MUCH IS THE OVERPAYMENT FEE ?
P500 or 10USD
CARD TYPE THAT MAIN FEATURE IS NO ANNUAL FEE FOR LIFE ?
FREEDOM
PANDORA CAN BE OBTAINED BY VELVET CARD HOLDER IF ?
CLIENT WAS ABLE TO SPEND 6,000 WITHIN 60 DAYS FROM THE DELIVERY DATE.
Access our website (Chinabank.ph) to see ongoing promos based on the card type
WHAT IS OUR OPENING SPIEL?
Thank you for calling CHINABANK, This is (your name). How may I help you ?
HOW MUCH IS THE REFUND FEE ?
300
CARD TYPE THAT MAIN FEATURE IS 5% CASHBACK ON ALL QUALIFIED PURCHASE
@HOME VISA PLATINUM
ALL Accor + can be obtained if Destination Cardholder was
able to spend 5000 within 60 days from the card delivery date
If client was able to redeem pandora bracelet and requested for card cancellation less than 1 year ? What will happen ?
Client will be billed of the equivalent amount of welcome gift which is 7,700
WHAT IS OUR CLOSING SPIEL ?
Is there anything else that I can help you with? Thank you for calling Chinabank, have a nice day!
HOW MUCH IS THE UPGRADE FEE PER CARD ?
1,000 per CARD
How much is the annual fee of World supplementary card ?
NONE
When the Velvet card visited the Airport lounge, what will happen ?
He will not be able to enter because, only WORLD, WEALTH, and ALL Destination has an access to Airport Lounge.
cbccardsales@chinabank.ph
HOW MUCH IS THE PRE-TERMINATION FEE?
5% OR 500 WHICH EVER IS HIGHER
CARD TYPES THAT HAS 20M TRAVEL INSURANCE COVERAGE
PLATINUM, WORLD, WEALTH, & ALL DESTINATIONS CARD
How much does a Chinabank World and Wealth Cardholder need to spend in order to avail the SM Prestige Card?
P50,000 within 2 years upon card issuance
It is the process of nominating a temporary PIN before changing it to a permanent PIN for cash advance
Green Pin Nomination
Our Chinabank Customer Service Hotline.
888-55-888
HOW MUCH IS SOA REPRINT FEE ?
100 per PRINTED SOA cycle
CARD THAT CAN BE USE NOT JUST IN THE PHILIPPINES BUT ALSO ABROAD ?
ALL OF CHINABANK CREDIT CARDS
How many Rewards Points are required for Chinabank Platinum Cardholders to waive their Annual Membership Fee?
52,500 Rewards Points
"I am a Chinabank Cash Rewards Cardholder. I now have 8,000 rewards points. How many Mabuhay Miles can I redeem?"
NONE.
What is our Tier 1 to Tier 2 Spiel ?
As my access is limited for this request, Ill connect you with the next level of support. Please expect hold time and additional verification during the process