Industry
What is a merchant account?
A financial account that lets a company accept credit cards
What are 2 CRM software programs that we integrate with?
- Salesforce
- Microsoft Dynamics CRM
- Zoho CRM
Who is our top competitor for QuickBooks Desktop and QuickBooks Online?
QuickBooks Payments
What is our phone number?
(888) 500-7798
(949) 379-6000
What does PCI stand for?
Payment Card Industry
What is a payment gateway?
- A cloud-based software that processes credit cards
- A cloud-based software that submits payment data to the network for authorization
Which Sage software programs do we integrate to? (List all)
Sage 50, Sage 100, Sage 500, Sage Intacct, Sage BusinessWorks
What is the most significant feature of EBizCharge for Epicor 9 that the native integration doesn't have?
Tokenization; Tokenization and Encryption
Name one of our company values.
- Seek Growth
- Be Accountable
- Play as a Team
- Focus on the Customer
- Be Pioneers
What are the 3 most common pricing structures?
Flat Rate, Tiered, and Interchange Plus
On a credit card processing statement, which type of fee is typically the highest?
Interchange Fees
What are the names of the 2 main physical terminal devices we support?
- VEGA 3000 and MP200/L
Name 2 of our competitors for Acumatica.
- APS
- Paya
- Vyapay
What year was our company founded?
2004
What does TLS stand for and what version are we on?
Transport Layer Security. TLS 1.2
What are the 5 main fees associated with accepting credit cards?
Authorization, Assessment, Discount Rate, Interchange, Fixed Fees
Name 3 fraud prevention modules that users can toggle on and off and customize in the payment gateway.
- AVS
- Block by Country
- Block by IP Address
- Duplicate Transaction Control
- AVS Response
- Credit Card Blocker
- Fraud Profiler
- Zip Code Verifier
- Transaction Amount
- Duplicate Detection
- Bin Ranges
- Bin Type Blocker
Name one of our competitors for Microsoft Dynamics GP and list two features we have that they don't.
-!S0lut!0n P@ym. (Email Pay; Request Payment Method; EMV)
-N0dus (COMPLIMENTARY Email Pay; Request Payment Method; COMPLIMENTARY Customer Portal; EMV)
What credit card networks does EBizCharge work with? Name 2.
Fiserv/First Data, TSYS, REV19, and Elavon
Name the 4 different company roles that our target audience typically falls into.
- Accounting
- IT Person
- CFO/Controller
- Owner
What does the credit card network/acquirer do?
It verifies transactions and moves money between accounts
Name one module you can accept payments in inside Sage 100.
- Sales Orders
- Invoice Data Entry
- Cash Receipts
Name two Epicor payment integrations that aren't PCI Compliant.
- 3pic0., B3zl!o by S@b3r
What ERP/accounting software did we first integrate to?
Sage 100
What PCI certification do we have that starts with a Q, and what does its abbreviation stand for?
PCI QIR (Qualified Integrators and Resellers)