Tools
Where can you reschedule the meeting time?
ECA
What do MR, MD and ME stand for? (if you make at least 1 mistake - 0 points)
MR - Meeting Request
MD - Meeting Day
ME - Management Events
Where can you find the phone number of the delegate/partner?
ECA & Skynet
If none of the participants join the meeting room, you cancel the meeting by... (delegate or partner)
partner
How often is the Friday Zone?
Every Friday
True or False: during the meeting day your Zoho status has to be online.
False
How old is the company? (extra 50 points if you guess how old is the CC function)
The company is 30 years old. The CC function is 3 years old.
When do you start joining the meetings?
After 2 minutes
How many minutes after the slot start do you join the 0 participant meeting room for the first time (100 points) and the second time (100 points)?
First time 2 minutes after the start. Second time 5 minutes after the start
Which function usually rings the big office gong?
Sales team
Where can you see the partner's package status?
Skynet
Who works closely with CSMs (Customer Success Manager)
CSS (Customer Success Specialist) & Sales & CC
A delegate informed that they are sick and cannot join the meeting. What reason for cancellation do you say to the partner?
Unforeseen circumstances.
Choose the correct answer(s): in which case(s) do you report about the meeting in Teams?
a) meeting was cancelled
b) joined the meeting but did not assist
c) joined to remind the delegate about the next meeting
a & b
What's the name of the biggest meeting room (extra 50 points if you know why)?
Billnäs (ME founder has a property in Billnäs)
What does ECA stand for?
Event Calendar Assistant
Who is Cody?
ME IT god (IT & Software Business Partner)
Which is the correct date format in the cancellation note:
a) 7/1/2025
b) 07.01.2025
c) 07/01/2025
d) 7.1.2025
What is the minimum meeting duration we can mark as "done" without calling the partner?
4 minutes
Who is the Office Manager in Helsinki office?
Salla Touhonen