Where in the world does this go?
When the physician orders a Dilantin level, this specimen goes to this department of the Laboratory
What is Chemistry?
Eye rolling, crossed arms, not making eye contact are all poor examples of this
What are Kinesics?
The main source for routine medical care and first contact with healthcare
What is primary care?
Establishes standards for the operation of hospitals and health-related facilities/services
What is the Joint Commission?
The most critical step in specimen collection
What is patient identification?
This department analyzes specimens for presence of bacteria, viruses, and microorganisms Oh My!
What is Microbiology?
1-4 feet is considered _______ space
What is personal space?
Outpatient centers, clinics, surgery centers, and healthcare centers that provide care but patients do not stay overnight is also referred to as this
What is ambulatory care?
Federal regulations set by Congress and the Centers for Medicare and Medicaid Services which establish quality standards for all laboratories
What is the Clinical Laboratory Improvement Amendments (CLIA)?
Must be done at the bedside when specimens are obtained
What is labeling of specimens?
What is Point of Care?
Clean fingernails, shoes, hair pulled back, and conservative clothing create this
What is a professional appearance?
Care provided is by specialists or referred by a primary care provider
What is secondary care?
Two ways to identify patient identification
What are name and date of birth?
A patient blood type is compared to a previously drawn type and cross. This is an example of
What is a delta check?
Specimens for blood typing are processed in this area of the lab
What is the blood bank?
"Oh you're the one with bad veins" is an example of this
Inpatient care
What is nonambulatory?
Offers proficiency testing and laboratory inspection for pathology and laboratory services
What is the College of American Pathologists?
What one would do if the patient has no ID band
What is ask the nurse to place an ID band on the patient?
Tissue samples and surgical specimens are placed in this department of the lab for testing
Where is pathology?
Displaying confidence, appearing knowledgeable, being honest with the patient, and being sincere all help to build this with the patient
What is trust?
What is tertiary care?
Organization that works to improve the quality of medical care through the development of clinical and laboratory practices
What is the Clinical and Laboratory Standards Institute (CLSI)?
Must be present on lab requisition form
What are: physician name, patient name, date of birth, diagnosis code, and labs clearly marked?