About the CCHPBC
what are 2 professions out of 6 that are regulated by the CCHPBC
what is: RMT, chiro, acupuncturist, naturopath, traditional Chinese medicine practitioner
True or False: You need hard evidence or proof before making a complaint.
what is: FALSE
Will the practitioner be told that a complaint has been made against them?
what is: Yes. They are only given the information necessary to respond according to the law.
What are the 3 main ways you can contact the CCHPBC?
what is: email, phone and mail
True or False: You cannot make a complaint about something that happened in the past.
what is: FALSE
Name two possible outcomes of a complaint.
what is: Dismissal, Early agreed resolution, Investigation, Regulatory action or orders
When assessing a complaint, the College reviews all available information according to what legislation?
what is: The Health Professions and Occupations Act (HPOA).
If you have questions but are not ready to file a complaint, what should you do?
what is: Contact the College for information—you can ask questions without any obligation to make a complaint.
Name one issue that is not within the College's jurisdiction.
what is: Employment disputes, Clinic business or billing issues, Landlord or tenant disputes, General customer service complaints