Infection Control + Safety
This type of asepsis aims to reduce the number of pathogens but does not eliminate them entirely.
What is medical asepsis?
This communication style is firm, direct, and respectful—ideal for healthcare settings.
What is assertive communication?
This vein in the antecubital space is the preferred site for venipuncture because it is least likely to roll.
What is the median cubital vein?
This form records diagnoses and procedures and is used to create billing claims.
What is a superbill or encounter form?
This pulse site is most commonly used for routine vital signs in adults.
What is the radial pulse?
This OSHA‑regulated container must be puncture‑proof, leak‑proof, and labeled with a biohazard symbol.
What is a sharps container?
This type of listening involves being mindful of what is said, how it’s said, and the purpose behind it.
What is active listening?
This angle range is appropriate for inserting a venipuncture needle into the arm.
What is 15–30 degrees?
This type of patient has not been seen by the provider or group within the past 3 years.
What is a new patient?
This temperature site is considered the most accurate for core body temperature.
What is the rectal site?
This disinfectant requires long submersion time and is more costly, but is effective for high‑level disinfection.
What is glutaraldehyde?
These three elements make up the communication cycle.
What are sender, message, and receiver?
This is the correct first tube in the order of draw.
What is a blood culture tube (SPS)?
This process verifies that a patient’s insurance covers a proposed service before it is performed.
What is preauthorization?
This type of shock is caused by an allergen and requires immediate epinephrine administration.
What is anaphylactic shock?
This step must occur immediately after blood flow is established during venipuncture to prevent hemoconcentration.
What is release the tourniquet?
This type of question is used to gather more detail, such as “Can you explain how this happened?”
What is a probing question?
This method is preferred for small, fragile, or hand veins.
What is the butterfly method?
This type of code identifies the reason for the patient’s visit and begins with a letter.
What is an ICD‑10‑CM code?
This is the correct action if a patient begins to seize during an office visit.
What is protect them from injury and turn them on their side?
This annual document outlines engineering controls, PPE, Hepatitis B vaccination, and post‑exposure follow‑up requirements.
What is the Exposure Control Plan?
This communication approach is required when discussing sensitive or emotionally charged topics, emphasizing empathy and patience.
What are crucial conversations?
This type of tube contains a glycolysis inhibitor and is used for glucose testing.
What is the gray‑top tube?
This financial report tracks accounts receivable and helps identify overdue patient balances.
What is an aging report?
This type of injection is administered into the dermis and is commonly used for allergy and TB testing.
What is an intradermal injection?