General Patient Care
What is the correct technique for adult ear irrigation?
Pull the pinna down & back
Pull the pinna staight out
Pull the pinna up & back
Leave the ear untouched
Pull the pinna up & back
A patient expresses interest in donating their organs for scientific study after death. What document should the medical assistant provide information about?
Durable Power of Attorney
Medical Release Form
Living Will
Informed Consent Form
Living Will
Which of the following is a component of the chain of infection?
Disinfectant
Sterile Field
Reservoir Host
Protective Barrier
Reservoir Host
What two factors are used to calculate BMI?
Height & Weight
For billing & coding purposes, a patient is considered "new" if they have not been seen by the provider in how long?
1 year
2 years
3 years
5 years
3 years
A MA is assisting a provider with obtaining a specimen for a Papanicolaou (Pap) test. In what position should the patient be placed?
Sim's
Lithotomy
Fowler's
Trendelenberg
Lithotomy
The Sinoatrial (SA) Node is located in which chamber of the heart?
Left Atrium
Left Ventricle
Right Atrium
Right Ventricle
Right Atrium
According to OSHA's Bloodborne Pathogens Standard, which of the following must an employer provide to employees?
Cotton Swabs
Surgical Scrubs
Non-latex Gloves
Personal Stethocopes
Non-lates Gloves
A MA obtains an elevated BP reading from a visibly upset patient. What action should the MA take?
Call 911 immediately
Notify the provider and continue intake
Record the reading and proceed
Recheck the BP after a few minutes
Recheck the BP after a few minutes
Which of the following forms must a MA complete before purchasing office or medical supplies?
Packing Slip
Inventory Report
Purschase Order
Expense Claim
Purchase Order
When reviewing medication dosage & instructions after a provider visit, which section of the progress note should the MA refer to?
Subjective
Objective
Assessment
Plan of Care
Plan of Care
What is the goal of patient-centerd care?
Increase hospital revenue
Limit communication to providers
Include patients & families in team communication
Focus on provider-only decision-making
Include patients & families in team communication
Which of the following steps is a step in the sanitization process?
Sterilizing with an autoclave
Rinsing the instrument under running water
Apply alcohol for disinfection
Scrubbing with bleach
Rinsing the instrument under running water
A patient weighs 80 kg. What is the patient's weight in pounds?
176 lbs
A MA schedules all patients requiring a cyst removal on the 1st Thursday of every month. What type of scheduling is this?
Cluster Scheduling
Double-booking
Wave Scheduling
Time-specific Scheduling
Cluster Scheduling
Which of the following routes is designed for slow, time-released absorption into the bloodstream?
Intramuscular Injection
Transdermal Patch
Buccal Tablet
Sublingual Tablet
Transdermal Patch
To comply with HIPAA regulations, what should a MA provide to patients?
Consent for treatment
Insurance policy summary
Confidentiality statement
Laboratory results
Confidentiality statement
When sanitizing instruments using aseptic technique, what action should a MA take?
Soak instruments in alcohol overnight
Use a metal brush to remove debris from the instruments
Rinse with sterile water only
Dry with paper towels immediately
Use a metal brush to remove debris from the instruments
Which apical pulse rate is abnormal and should be reported?
120 bpm in a toddler
80 bpm in a 6-week-old infant
95 bpm in an adult
140 bpm in a newborn
80 bpm in a 6-week-old infant
A patient is scheduled for an orthopedic consultation. What document should be included in the health record?
Pathology Report
Radiology Report
Immunization Record
Laboratory Report
Radiology Report
Which of the following would cause specimen rejection for a routine urinanalysis?
Slightly cloudy urine
Urine specimen volume of 6 mL
Refrigerated specimen
Urine collected within the hour
Urine specimen volume of 6 mL
Who should receive the results of a pregnancy test for a 15-year-old patient?
Parent or guardian
Provider only
Social Worker
The patient
The patient
If your gloved hand comes into contact with a patient's blood, what action should be taken?
Wash gloves with disinfectant
Replace gloves with a clean pair
Wipe gloves with alcohol swab
Remove gloves and continue without gloves
Replace gloves with a clean pair
A patient presents with BP 110/70 mmHg, temp 38.3C (100.9 F), pulse 106/min, respirations 22/min. How should this be summarized?
Blood pressure elevated; patient hypothermic
Pulse and respirations normal; temperature low
BP stable, respirations slightly increased, febrile, and tachycardic
All vitals within normal range
BP stable, respirations slightly increased, febrile, and tachycardic
What is the universal claim form used for outpatient billing?
HCFA-14501
UB-04
CMS-1500
UCD-10
CMS-1500