Waiting Lists
How often must customers be contacted while they're on the waiting list to confirm they're still interested in CCS?
Every 90 days
12 MONTHS
During a customer's eligibility period, they report having lost their job. What must the Caseworker do with their case, and what steps should they take to ensure there is no future disallowed cost?
Family should be put on an Activity Interruption for 90 days.
Caseworker should follow up with parent after 90 days and terminate their case if the parent has not resumed working.
How many hours per week must a parent in a single parent household be working/going to school per week, in order to qualify for CCS?
25hrs per week.
90 days
OTHER THAN DFPS, WHAT ARE THREE OF THE FOUR TYPES OF CASES THAT ARE IN PRIORITY GROUP ONE AND RECEIVE MANDATORY PLACEMENT?
• Choices child care
• Temporary Assistance for Needy Families (TANF)
• SNAP E&T child care
• Low-Income child care for former Choices child care recipients whose TANF benefits were denied or voluntarily ended within the last 12 months due to employment, timing out of benefits, or an earnings increase
If a parent is self-employed and paid cash, and has no records, logs, deposits, or third-party verification, what happens with their application?
They're denied CCS.
If a parent reports a decrease in income during their eligibility period, what must be reassessed and reduced?
Their Parent Share of Cost
A parent requests to keep their child enrolled in CCS but states they "don't really need care right now". What should the caseworker do with their case?
Place them on a voluntary suspension to maintain eligibility without an active schedule.
Those who were referred for an Initial Job search must register through what?
Work in Texas
As of 4/15, how many families are on the current waitlist?
To the nearest 300
2,170
How many hours must a parent in a single-parent household be working in order to qualify for CCS?
25 hours
When is the only time a Parent Share of Cost can be changed during a family's 12mo eligibility period?
When adding a child in care
Excessive Unexplained Absences can be defined by "more than ______ absences during a ____ month period".
The Parent Share of Cost for a teen parent's case is determined by what?
WHAT ARE FOUR OF THE SEVEN CASE TYPES THAT ARE PLACED IN PRIORITY GROUP #2?
1. Children who need to receive protective services child care as referenced in D-700
2. Children of a qualified veteran or qualified spouse as defined in §801.23
3. Children of a foster youth as defined in §801.23
4. Children experiencing homelessness as defined in A-100 and described in D-600
5. Children of parents on military deployment
6. Children of teen parents
7. Children with disabilities
8. Child Care Workers
A child with disabilities can be covered by CCS as long as they are under what age?
A parent calls to add a newborn to their household mid-eligibility but does not request care yet. What happens to the families eligibility period?
Nothing, 12 month eligibility only changes when the new child starts care.
What is one of the two circumstances where staff can reduce the number of activity hours required of a parent applying for CCS?
1. The parent has a documented medical disability
or
2. The parent is caring for someone who is physically or mentally disabled and that care keeps them from reaching the required weekly activity hours.
How does the Guide define "timely data entry" when referring to the allotted time staff have to complete data entry upon receipt of complete documentation?
B-102
How long do parents who are on the waiting list have to respond to a waitlist check-in to see that they're still interested in the program?
10 Business Days
Parents can be approved for CCS as long as they are enrolled in postsecondary education. How long can this last for?
No longer than 60 months
A parent calls to transfer their child to a new provider after discovering an outbreak of bed bugs on furniture at their child's Center. However, the parent has a balance of $200 for failure to pay their Parent Share of Cost. What happens to this parent's transfer request?
Transfers must be granted when there is a reported concern for the child's health or safety.
B-606.a
What is the new requirement, as it relates to attendance, that was just released 4/1/26?
Children must be signed in and out now instead of one or the other.
What four data elements are used in the matching process to verify identify with federal databases?
1. SSN
2. Name
3. DOB
4. Gender