CCS (Call Center)
Reassignment...
What is when someone cant take the test during their initial testing window, they can pay for another window
Name one required document for an NP certification
What is a VOE
Has trouble accessing the ebook?
What is fulfillment@ana.org
What is someone was made eligible on a specific date but the start date of the exam row is not the day after they were made eligible.
The Call Center number is....
What is 1.800.284.2378
Expedite is...
To shorten the timeframe for application review
The current processing for renewal applications
What is 10 business days
Would like to cancel a book order
The processing time for documents
What is 5 business days
NP stands for...
What is Nurse Practitioner?
A retest is .....
What is someone did not passed the exam and have to do a retest?
Name one thing you have to check before processing a reassignment
What is check GEE to see if there is an existing testing appointment
Trouble access an Interactive Review Online Course
What is learnersupport@ana.org
The first thing to check before fixing a rolling row
What is GEE?
The NP's are different from Specialty Nurses
What is they require more education?
Verification Letter is....
A letter of proof of active certification/user your own words
Paid and was made eligible for the AGPCNP but needs the AGACNP
What is send me an email to start the process and there is a $100 processing fee? AKA Switching Exams.
Trouble purchasing an Interactive Review Course online
What is sales@ana.org
Would like to have a reassignment or reactivation fee and would like to speak to a manager
What is let me reach out to my Senior
APRN stand for .....
What is Advanced Practice Registered Nurses
The current processing time for initial applications
What is 5 business days
Adult NP cert expired in 10/10/2022
What is unable to reactivate/renew?
Would like to purchase a bundle of Interactive Review Course Online
What is sales@ana.org
Paid for the wrong cert but took the exam anyways
What is they need to apply for the right cert and pay for applicable fees