Authorizations
Document(s) sent to Parent
What are the 2050 & Income & Parent Share of Cost Agreement
Provider Agreement End Date
What is Agreement/Calc Rates Tab
WDA Administration (aka School House)
Active License # on the Agreement/Calc Rates Tab
How are staff assigned work items?
What is a TEAMS message
Naming convention for staff's upload for Initial Job Search
What is "Initial Job Search Verification"
Place(s) to update client's contact information (email, address, phone)
What is TWIST & LF Metadata
Indicates an active Program Detail
What is a Red Check Mark
2nd parent's work/education hours are entered
What is the Family Tab - under their Dependent section
Work Items frequently generated by staff
What are:
Discontinue-Denial;
Eligibility Documentation Log;
Provider Issues - New Provider Request;
Updates/Changes: 3-Month; Transfer; Add/Remove Siblings
Selected when setting up the Program Detail
What is 16 & Extended Year Exemption
How do you calculate the hours for a Teen Parent?
Most common "Type of Care" is selected in the Referral Tab
What is "Regular Day Care"
Client does not show up on the Income Tab
What is Right Click and Add them to add their Income
Work Items required when closing a case
What is Discontinue - Denial & other pending Work Items
Document(s) sent to Parent at Authorization
What are the 1. 2050
2. Income & Parent Share of Cost Agreement
3. EVF
4. Initial Job Search Parent Letter
5. Career Seeker Menu of Services
Process(es) used when a client loses their job in the middle of their Redetermination period
What is 3-Month Continued Care & Initial Job Search
Why are the Eligibility Characteristics important and provide examples?
What is the Funding Type - which will help determine the case type
General Protective - DFPS
DFPS - DPFS
Low Income
TANF
Homeless
Tabs updated after calculator corrections are made
What is Employment History, Income & Counselor Notes
BONUS: Education Tab
Work item created for Initial Job Search. Document(s) if any to be selected? Assigned to whom?
What is a 3-Month Continued Care WI
Documents: EVF & Career Seeker Menu of Services
Assigned to: Alpha
Process for Updating an Initial Job Search Case when proof is has been submitted.
What is: Potential PVF; New Calculator (update folder); Terminate Current PD (156) & Referrals; Update TWIST Tabs (Employment; Income; Family); Create new PD and Referrals using original end date; Send & Upload email to Parent with 2050 and Income & PSOC Agreement Letter; Send & Upload email to ELP 2540 (update); document in TWIST
List of Desk Aids Needed at all times
What are: Supporting Documents; Take In/Leave Out; Income Calculations; Self-Employment; Initial Job Search; In Loco Parentis; Denial Processes; Scripts & Templates; Updates/Changes; Processing Authorizations
Form that reflects the family's income
What is the 2050 which cannot be fixed if not updated PRIOR to creating the PD/Referral
Indicates the PSOC for each family
What is the Share of Cost tab
Work Items needed to be completed to send a case to compliance
What is
New App: Needing to be Prepped & Prepped
Redetermination: AT Prep (Courtesy Call AT /15 day Prior) & CCA (Courtesy Call CCA/ 15 day Reminder)
Process for Updating an Initial Job Search Case when no proof is obtained.
What is: Follow Ending Care Denial Process Steps
Create Discontinue-Denial WI; Prorate PSOC; Call ELP & Client to End Care; Update Metadata; Generate Denial/Appeal; Send & Upload Denial/Appeal to Client;
Update the Pro-Rated PSOC; Send & Upload 2450 to ELP; Update Metadata
Describe the life cycle of a new case
What is: Apply to Waitlist at dfwjobs.com; causes a WI in LF Forms, staff add to "LIVE Waitlist"; Board conducts a Waitlist Pull; client completes app: LF Form we get WI, Repository we get the Eligibility Folder; case is processed as new app; care is Authorized; 46 days ahead of Recertification Date system automatically notifies them its time to recertify; case gets assigned to Alpha; worked as Redetermination