Credit Cards
Columbia Bank partners with this company to provide credit cards.
What is Elan Financial Services
A customer transfers their excess funds each month externally to a savings account at another financial institution
Money Market
CD
Wealth Management
This Checking account has no monthly maintenance fee
What is the Emark Checking account
A customer calls for a debit card increase to pay contractors doing work on their home. What referral opportunity may exist?
What is a Heloc
A customer asks about transferring funds for a vehicle purchase. What referral opportunity may exist?
What is an Auto Loan
This card is best suited for customers who want to earn rewards from everyday purchased
What is the Visa Everyday Rewards Card
A customer recently sold their business and deposited the proceeds in to their checking account
Wealth Management
This premium checking account includes complimentary incoming domestic and international wire transfers
What is the Pinnacle Checking Account
This Columbia credit product provides a revolving line of credit that customers can access when needed
What is the Expressline
A customer writes dozens of payroll checks each month. What referral opportunity should be explored?
What is payroll solutions or Paychex
Client wants a low introductory rate on a credit card
What is the Visa Zero+ Card
A customer says we're expecting a baby. Name at least one referral opportunity?
What is Grow Savings
CESA
Unlike other checking accounts, this account does not offer overdraft coverage
What is the Foundation Checking Account
Customer looking to buy a new or used vehicle
What is an auto loan
A customer says they are self-employed and uses their personal checking account for business related expenses. What referral opportunity should be explored
What is a Business Checking or
Business Loan
A customer says I travel several times a year for work. What product would you recommend?
What is the Visa Travel Rewards Card
This product is specifically designed to help save for future education expenses
What is a Coverdell Education Savings (CESA)
This account is a great fit for customers building an emergency fund or saving toward a short-term goal
What is the Grow Savings account
A customer is transferring a large amount of money for a home down payment. What referral opportunity should be explored?
What is a Mortgage Loan
A customer asks how they can receive payments from customers electronically rather than by check. What referral opportunity should be explored?
What is a merchant services opportunity
A college student wants to establish credit history for the first time
College Real Rewards Card
A customer is helping aging parents manage finances and needs professional help
What is wealth management referral
What product offers a tax-preferred savings used by parents and grandparents to save for the future expenses of their children or grandchildren
What is the Coverdale Education Savings Account (CESA)
I need to link my account to plaid so my income can be verified. What referral opportunity may exist?
What is a Home Loan or
Heloc
A customer consistently maintains $50k in their checking account. What discovery question could uncover a referral opportunity?
What are your plans for those funds?