Actimize
Finesse
RSQ
Procedures and Resources
SARs
100

Can move a record from one queue to another

Who is Anyone

100
Likely culprit for connection issues

What is Jabber

100

First step when encountering a soft stop on an RSQ you completed

What is clear it!

100

Client Contact Procedure and LOB Contact List

Where is: K:\CLE02\CIDDU\CDD RESEARCH\Procedures\Reference

100

Terrorist Financing, Elder Financial Exploitation

What is No Interview

200

Status letters must be in to be mailed

What is Finalized

200

Status to receive calls

What is Ready

200

Reflected for existing OFAC clients from red listed countries

What is US citizenship & US residency, place true details in the Comments field at the end

200

Risk Factor Required Documentation Checklist and Quick Close Guide

Where is: K:\CLE02\DUE DILIGENCE\Actimize Procedure

200

Human or Drug Trafficking

What is Request FCG Guidance

300

Amount of SLA days available

What is 60

300

Phone Hours

8am to 4:30pm EST

300

Visa status for US permanent resident 

What is Green Card

300

Team Meeting Minutes for 2022

Where is: K:\CLE02\CIDDU\CDD RESEARCH\Procedures\Reference\Team Meeting Minutes\2022

300

Structured Cash Withdrawals

What is CTR education (flyer or verbal)

400

What CDD works

What are cases

400

Status during all-hands meeting

What is End of Shift

400

Where to view scoring update after RSQ completed

What is Party Snapshots (Current)

400

CDD Email Templates

Where is: K:\CLE02\CIDDU\CDD RESEARCH\DDW\Templates

400

Unknown Source of Funds, Excessive P2P

What is Interview

500

Quick Close No Open Accounts Documentation Requirements

What is Hogan Screenshot, CE Desktop screenshots for CLS status if applicable. Docs in Actimize and in client folder, not Filenet

500

Call for someone that's not available goes to

Who has been in Ready status longest

500

What LOB is not yet in RSQ

What is Retail

500
Actimize Procedure (CDD and EDD) v6 page number for "Actual Activity Scoring" for existing (more than 6 months) clients

What is pages 9-10

500

Rental Income (>5 units), Flipping Cars/Houses

What is business in a personal education

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