Know your team!
Who is a certified Zumba instructor
Brittany
What team member at WM do you ask if you need more paperclips?
Admin team
What does WRAP stand for?
Water Residential Assistance Program
Which communication style do most individuals communicate? verbal or non verbal?
non verbal
A technique for generating ideas collaboratively
brainstorming
Who on the CE team has 4 nephews and 1 niece
Joi
What manager do you refer meap applications over to in empower?
Nayla Marquez
This program at Wayne Metro allows for clients to apply for either one time assistance, or a 2 year payment plan in which their lowers their monthly energy bill
MEAP Program
What barriers can occur that effect communication?
noise, distraction, different cultural backgrounds, awareness, etc...
What is the first step in solving a problem?
identify the problem
Who on our team got married in Jamacia
Ja'la
If I want to look up previous trainings, or an organizational chart where do I go?
Paycom
Having mold or asbestos in the house will cause a further delay in this program
Weatherization
This is a term in which you are paying close attention to what someone is saying, both verbally and nonverbally.
active listening
A scenario where one party's success or gain directly results in another party's loss or failure
Who served as a Detroit City Council research assistant intern
Branndon
Who do I reach out to if I need changes made to the WM website
Communications team
We collaborate with the City of Detroit and the Treasury's office for this particular program
HOPE
What type of feedback is demonstrated by placing two positive comments in between an area of improvement, resembling a sandwich
constructive feedback
An agreement or a settlement of a dispute that is reached by each side making concessions.
compromise
Who on the CE Team has been to 7 different countries
Moe
Which HR representative do I reach out to if I am in need of a work accommodation/leave
Teri Howard
We were able to help an 82 year old woman achieve homeowner status for the first time due to what process at Wayne Metro?
Education through our FEC team, and attending the homebuyers workshop classes.
The understanding and acceptance of the differences in beliefs, values, behaviors, and customs among various cultural groups? What is this?
cultural awareness
What are the 3 C's of leadership?
competence, character, and commitment