Equipment We Use
We go ____ when we need money from another TCR
What is non-adjacent/remote?
P3 maintenance & change collateral would be used for these.
What is Loans?
We drive around the building looking for these things prior to opening.
What is signs of break-in or misc. bags. (i.e. broken windows, opened doors)?
Withdrawal Limit
What is $299.99?
SAC approved secondary IDs
What is TWIC, VA Health ID Card (VHIC) & Florida Concealed Carry?
TCRs must be _______ _____ prior to blowing them out.
What is turned off?
ePass, Fee adjustment & Add-on are features available in this UAD section.
What is Cert/IRA?
We call the branch when this happens.
What is when the leader has not set the all-clear after approx. 5 mins.
Non Member wants to cash a NFCU check.
What is not allowed, inform non member to come inside to process transaction?
Passport cards can be used as a Primary ID if this also is requested
Another acceptable primary form of ID (e.g., NFCU debit card with PIN verification, state-issued driver's license)?
TCRs are cleaned this often.
What is weekly?
Provisional credit, freeze option & fraud claims are available in this UAD section
What is Debit Cards?
Daily tasks that are assigned to team members can be found on this form.
What is the Closing Checklist?
The way we view members
What is via video monitoring and speaker system?
These things need to be verified for EVERY non-NFCU CC cash advance.
What is verify the BIN code, look for red flags, ask backup questions?
These 3 supplies are used when cleaning TCRs.
What is a swab, cleaning card and blower?
P3 maintenance, eMessage/text member, Wallet servicing can be found in this UAD function section
What is Credit Cards?
All Clear signals are reset every ______
What is Quarterly?
Times DT can help Teller Line
What is when no members in DT line or when double coverage?
IDs in accordance with this must be used for EVERY non-NFCU CC cash advance.
What is CIP?
These 3 supplies are used when cleaning Check Scanners.
What is a swab, cleaning card and wipe?
Funding maintenance, product change & fraud claims are functions available in this UAD function section
What is Checking & Savings?
Things verified prior to closing the branch.
What is verifying cabinets/drawers/vaults/doors are locked, all PII properly stored, all personnel have left, lights left on, all-clear reset, alarm is set?
What is rolled coin?
2 IDs are required in accordance with this when the COMB alert is present.
What is CIP?