Membership
What is the incentive if you sell 1 through 5 Membership Add Ons?
$10 Each
What is the credit card employee incentive?
$30.00 for every submitted application
What is the PMID employee incentive?
$5 for each
What does SMN stand for?
Serve Me Now
What does MSI stand for?
Member Satisfaction Index
Yes-provided no insurance or travel advisor is available to do it.
What is the time frame of the credit card incentive?
January 1-December 31, 2024
What is the timeframe for the PMID incentive?
April 1-May 31, 2024
What are the two types of SMN?
Auto & Travel SMN
What is the MSI goal for 2024?
90.5%
What is the incentive if you sell six or more Membership add-ons?
$20 each
What are the two types of AAA Credit Cards?
AAA Travel Advantage and AAA Daily Advantage Credit Cards
What do you call the free PMID product we offer to our members?
Essential
What benefit do we get from SMN?
Cross-selling our AAA products
What is the new iPad WiFi password?
AllGuest9123''
What is the monthly and quarterly award for the top 5 Branch specialists on Membership Add-ons?
Monthly Award-$100 each and Quarterly Award-$500.00 each
What is the name of the app for our credit card?
Bread Financial
What are the three products of the PMID?
Essential-Deluxe-Complete
What is our May direct traffic campaign gift?
Red tote bag
What system do you use to book hotels and cars?
TST-Travel Syndication Technology
What is the Annual Award for the top 5 Branch Specialists on Membership Add-Ons?
Which bank finances AAA credit card?
Comenity Capital Bank
Who is monitoring PMID Essential?
Experian
What do we promote for our May Drive Traffic campaign?
Membership Auto Pay Enrollment and other cross-sell opportunities
In order to get a TOTALLY SATISFIED MSI score, everyone must provide ____?
Legendary Customer Service or Going Above and Beyond?