When someone says can you make this look good, they are speaking to this Ceisler department.
What is Creative Design?
A staff member accidentally emails a client a thread full of memes meant for a coworker.
PR or HR?
What is both; PR for the client impact, HR for conduct and communication expectations?
What year did the well-known play, "Philly Special" occur?
What is 2018?
Ceisler Media has a dedicated team for this kind of service, focused on visuals, graphics, and digital presence.
What are digital & creative services?
An employee complains that their coworker’s wheelchair is “blocking their path to the coffee machine and Crumbl cookies."
What is ADA?
The number of years Ceisler Media has been in business (as of 2025).
What is 30?
The agency posts a campaign on Instagram with a typo in the client’s brand name, and it goes viral.
PR or HR?
What is PR, it’s a reputational issue and client-facing mistake?
This Philly food fight debate divides the city: is it better to order your cheesesteak “wit” or “wit-out” this?
What are fried-onions?
Creating social media calendars, managing content, and scheduling posts is often part of this planning tool.
What is a content calendar?
An employee requests leave because their child “needed surgery after a heroic but ill-fated nose-picking adventure.”
What is FMLA?
A manager keeps giving feedback only through Teams emojis.
PR or HR?
What is HR; communication style and performance management need some improvements?
This Philadelphia-based publication, founded in 1821, is the oldest daily newspaper still in circulation in the U.S.
What is The Philadelphia Inquirer?
Ceisler helps clients tell their story online with compelling visuals and this style of “tone and voice.”
What is brand voice?
An employee keeps sending office-wide Teams messages with GIFs that insult the boss.
What is Anti-Harassment?
This is how Ceisler Media describes the “North Star” for its client work.
What is the client's goal?
An Account Executive gets into a heated argument about whether to use an Oxford comma… and storms out of the meeting.
PR or HR?
What is HR; conflict resolution and expectations around professional behavior?
This founding father is buried at Christ Church Burial Ground and has people toss pennies on his grave.
Who is Benjamin Franklin?
This kind of “video made cheaply but look professional,” often just using a phone, can be used by communicators as supplemental footage.
What is DIY B-roll?
An employee demands a lactation room during a client meeting in the conference room.
What is Lactation Accommodation?
Before starting Ceisler, Larry worked as a news producer at these two TV stations, one in Pittsburgh and one in Philadelphia.
What are KDKA-TV in Pittsburgh and KYW-TV in Philadelphia?
An employee says they need time off for anxiety due to a client event.
PR or HR?
What is possibly; it depends if the employee has a diagnosed condition qualifying under ADA or FMLA?
This sports-related “curse” supposedly prevented Philly teams from winning championships until 2008.
What is the Curse of Billy Penn?
True or False: Ceisler Media lobbies directly for legislation.
False. (They run advocacy campaigns, but they "don’t lobby directly.”)
An employee refuses to participate in a mandatory diversity training because “they already know everything.”
What is EEOC?