Key Performance Indicators
Building a relationship by creating trust and understanding with both client and consultant
What is Engage?
a list where your active candidates are held
What is a Consultant Roster?
Meeting with the hiring manager to review feedback on the consulatnts performance
What is a consultant performance review?
A healthy engage percentage
What is 80%?
Meeting with the hiring manager to review when the consultant is going permanent or the contract is ending
What is an End Date Meeting?
Back outs + Early Terms
What is Forfeited Spread?
Insight Global NPS 2023 NPS Score
What is 62%?
a person that is rolling off that we get submitted prior to them rolling off
What is an Active Sub?
someone that is quit or fired in the first 90 days of employment
What is Early Terms?
A NPS Response lower than 5
What is a Detractor Survey?
a person who is finishing or ended a contract with IG and we need to find another job/ found them a new job
What is a Redeploy?
A meeting that is conducted with the manager, consultant, and the AM on the first day or day before the consultant starts
What is an Orientation Meeting?
market research metric that is based on a single survey question asking respondents to rate the likelihood that they would recommend a company,
What is NPS?
Setting an experience with clients and consultants and continuously checking-in
What is the Engage Framework?
A meeting with the AM and the hiring manager to review first day details and expectations
What is a Pre-Boarding meeting?