Classic
Select
Elite
Elite +
Zenith
100

What are the deposit amounts for the different length cruises? Suites?

  • 1-5 nights $100 pp
  • 6-9 nights $250 pp
  • 10N plus $450 pp
  • Galapagos sailings $900 pp
100

What are the sailing age requirements?

The adult of appropriate age (21 years or older) does not have to be a parent or guardian.

For Europe, Asia, UAE (United Arab Emirates), South America, New Zealand or Australia, or Israel, the minimum age requirement to sail is eighteen (18)

100

What are the tiers and main benefits of the Captain’s Club?

 Preview (prior to sailing), Classic (after first completed cruise), Select (after earning 150 Club Points), Elite (after earning 300 Club Points), Elite Plus (after earning 750 Club Points) and Zenith (after earning 3,000 Club Points) 


100

In a CP booking, what is the difference between deposit of Suite Class Reservation to Aqua Class and below?

Suite Class you need to collect 10% or higher.

Aqua Class and below you just need to collect $100 for each guest they will add on the reservation

100

How does Sea Thermal Suite/Persian Garden access package work?

  • It is unlimited access on a daily basis
  • Must be added to the booking in 2 separate time because IBT will not add it on the same slot most of the time.
  • The time is just a place holder
  • Price is per one person
200

What is the cancellation/penalty schedule for 7-night cruises?

** 5 - 14 Nights
including cruisetours***

90+

89-75

74-61

60-31

30 or less

No charges (except for non-refundable deposit amounts)

25% of total price (taxes & fees excluded)

50% of total price (taxes & fees excluded)

75% of total (taxes & fees excluded)

No refund except for taxes and fees

200

What is Aqua Class? What amenities come with it?

Unlimited Spa Access ( Persian Garden / Sea Thermal Suite ) Blu Restaurant , Spa Concierge , 

  • 2 Yoga mats
  • Welcome bottle of sparkling wine (upon request)
200

In a CP booking, how much OBC does a Sky Suite get on a 10-night sailing?

300 USD

200
CP bookings are not combinable to what promotions?

NOT combinable to Interline | Exciting Deals | Employee Friends and Family Promotion

200

For B2B sailing do guest need to get off the Ship?

" YES " due to custom regulations additionally for For DIFFERENT STATEROOM the guests should pack their belongings, but leave them inside their stateroom (they should not leave their luggage outside the stateroom, as the ship advises.) On the morning of debarkation/embarkation they should contact the Guest Relations desk to arrange for housekeeping to move their luggage to the new stateroom they will be occupying.

300

What is the name of the Spa on board?

Sea Thermal Suite for Edge Series

Persian Garden for Solstice and Millenium Series

300

Do we offer weddings or vow renewals on board? if yes, which Ship it is not yet currently available?

We are now only accepting Symbolic ceremonies and vow renewals as part of our Celebrity Celebration Ceremonies for October 2025 and beyond.

  • Note: Product is not available on Celebrity Xcel until further notice.
300

Name the amenities of the retreat and the extra amenities of Royal Suites and above

Extend Your Stay product available onboard for the sailing, is included as part of their retreat perks including specialty Lunch as their complementary.

* Specialty Dining

300

If Final payment and Option date are the same, should we collect full payment?

Yes, we need to collect final amount on the reservation once FPD and Opt. date are the same.

300

What is the time frame for the sending Interline documents for verification before it will be change to Standard or prevailing rates?

The Guest must submit proof of each occupant’s eligibility for Interline Rates within 48 hours of booking and prior to documents being issued. Acceptable forms of proof to establish that a person is an "Eligible Airline Employee (as that term is defined below) are set forth in "identification" section. The final decision for eligibility rests with the applicable Cruise Line.

400

Can guest bring bottle of wine onboard from every port? If so, what are the restriction in place?

No, guest can only bring wine upon embarkation on the first and that is 750 ml per adult of drinking age and if they will be bringing one as souvenirs from other port it will be confiscated upon returning to the ship and will be given to the guest on the debarkation day.
400

How many locks are in the Panama Canal? What are the names?  

Along the route of the Panama Canal there is a series of three locks: the Gatun Lock, Pedro Miguel Lock and the Miraflores Lock.

400

Does the Interline Rate combine with Captain Club Upgrade?

No, it is not combinable.

400

What is the policy for Name change?

Name changes are allowed within normal policy guidelines, unless the sailing has been otherwise noted by Revenue. Code Red status alone will not restrict name changes.

Remember : Within 72-24 hours before sailing and the final electronic transmission has been sent to the ship  no changes on the name can be made

400

What is the policy for Minor Berthing? give one exemption.

No guest under the age of 21 will be booked in a stateroom unless accompanied by an adult 21 years or older traveling in the same stateroom. The adult 21 years or older does not have to be a parent or guardian. (Connecting staterooms are counted as different staterooms for this policy).

- Underage Married
- Active Duty Military Personnel(guests aged 18 to 20)Underage active duty members of the United States or Canadian military are allowed to sail with proof of active duty military status (must be presented at pier check-in)

500

Do we offer babysitting on board?

No, Celebrity Cruises is discontinuing in-stateroom babysitting services fleetwide.

500

What currency is used on ship? Can guests exchange money onboard? Where do they go

All Guest Relations Desks accept or exchange traveler’s checks or currency in:

  • U.S. Dollar
  • Euro
  • Canadian Dollar
  • British Pound

  • Guests can only exchange foreign currency and travelers checks for cash at the Guest Relations Desk.
  • Guests can only exchange foreign currency and travelers checks for chips and tokens in the Casino.
  • Guests cannot exchange more than $950 USD in travelers checks and foreign currency per day.
500

Name staterooms that One Category is not applicable

Suite Class, ALL GTY, IS, DI, DV, ES, SV, SC, PO and DO

500

What promotions is not Combinable to One Category Upgrade?

This offer can be used with most price programs except Exciting Deals, Travel Agents Rates, Net Rates, Interline, and Employee Rates.  

500

Does Aqua Class can bring one guest with him/her to dine in Blu? 

Guests who are travelling as singles and booked in Aqua or The Retreat staterooms paying a double occupancy rate will be allowed to bring one guest from any non-Aqua / non-Suite stateroom category when dining in Blu Restaurant or the Suite Restaurant at no additional charge (based on availability).

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