Ring... The World is Calling
This program provides guidance on how we deliver a World Class experience, consistently, to every guest and every internal customer
What is The World At Your Service?
All Suites. All Exclusive. All Included.
What is the The Retreat?
Gratuities. Wifi. Drinks.
What is Always Included?
Our new Global Culinary Brand Ambassador
Who is Chef Daniel Boulud?
The perfect way to unwind on vacation, these spa-inspired staterooms indulge you at every turn and include complimentary access to the SEA Thermal Suite in The Spa and exclusive dining at Blu
What is Aqua Class?
• Make eye contact, smile, and greet using names when possible.
• Provide alternatives and answers.
• Say, “Let me see how I can help.”
What are Always Standard Examples?
This private restaurant boasts a boldly elegant interior that's as distinctive as the cuisine you’ll enjoy here. The menu options are found nowhere else onboard, including the new signature dishes.
What is Luminae?
• Stunningly redesigned accommodations
• The Retreat Sundeck
• New and upgraded restaurants and lounges
• New boutiques featuring the hottest brand names
What is the Celebrity Revolution?
Satisfies your craving for locally sourced, authentically prepared sushi and other Japanese specialties from a menu crafted by expert restaurateur and sushi chef, Yoshikazu "Yoshi" Okada
What is Raw on 5?
Enjoy open air access to the sea and bring the outside inside with the touch of a button
I am thinking one step ahead by offering additional anticipatory information based on individual needs.
What is the Personalized pillar?
A luxurious outdoor area that rivals any high-end resort.
What is the Retreat Sundeck?
Gratuities. WiFi. Premium Drinks. Shore - Ex Credit
What is Elevate?
As it makes its way up the side of the ship, it reaches the very top level (there isn’t even a deck here, which makes it even more thrilling), where it becomes an extraordinary sky-high spot. Here, we host an exhilarating and mouthwatering experience we call Dinner on the Edge®
What is the Magic Carpet?
Provided in all suites for the most convenient and personalized assistance
What is butler service?
They should never have to think or be given a job to do!
What is a luxury guest?
Enjoy complimentary beverages, gourmet bites, and a stylish place to unwind in style, along with the services of a dedicated concierge.
What is the Retreat Lounge?
Celebrity Cruises new target audience
Who is Gen X?
Visit distant vineyards using just your palate and a glass as you sample different wines from countries around the globe.
What is the World Wine Tour?
Perfectly proportioned for the individual traveler. Spacious. Stylish. Singular. These rooms offer all the same luxurious amenities and services as a double stateroom
What are Single Inside Staterooms?
As an agent, it is important to gather these for information.
What are Golden Nuggets?
These members have full access to the Retreat Lounge. However, only guests of The Retreat have access to Luminae and The Retreat Sundeck.
Who are Zenith Members?
Gratuities. WiFi. Premium Drinks. Shore - Ex Credit. Onboard Credit.
What is Indulge?
Available on only two of our ships, you can enjoy gourmet burgers for lunch with gorgeous views of both the green and blue scenery!
What is Lawn Club Grill?
• Sparkling Wine upon request
• Daily delectable delightsPillow selection upon request
• Use of umbrella and binoculars
• Celebrity embossed key holder
What is Concierge Class?