Salesforce Parts
Acronyms
AUX Codes
Verification Tools
200

This section of Patient’s policy information that agents update with verified insurance information

What is Additional Details?

200

This is the phone app in Salesforce.

What is
C1AS?

200

This aux code is used for completing documents.

What is 29?

200

This is the most used Verification site to authenticate a Policyholder’s information.

What is Availity?

400

This area is where the Patient’s Person Account that stores the policy information for the patient.

What is Benefits & Coverage?

400

A type of plan that requires the patient to be within a certain network to be covered except for emergencies.

What is EPO (Exclusive Provider Organization Plan)?

400

The aux code for a scheduled break is…

What is 2?

400

Medconnect is also known as…

What is FinThrive?

600

This holds the information if the patient’s insurance has been completely verified.

What is a BV Case?

600

This plan mixes HMO and PPO plans together.

What is POS (Point of Service Plan)?

600

Aux Code 31 stands for:

What is Benefits Verification (BV) Queue?

600

This tool is used as a last resort to determine and detect a Patient’s coverage information.

What is Waystar?

800

This hold all the inbound and outbound documentation faxed to the patient.

What is the Document Cabinet?

800

This is a shorthand identifier for the Insurance company that is paying for the device.

What is CPLID (Contracted Payer List ID)?

800

Aux code 28 stands for…

What is System Downtime?

800

This website to check if PA submissions have been previously sent to Provider/Payer.

What is Availity?

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