Corrective
Action
Delivery
Action
Delivery
Before delivering a formal written corrective action document, a supervisor must first take this step with the team member to fully understand what happened from their perspective
What is speak with the team member first?
Under this compensation plan, a team member is considered to be "actively working" only if they have performed direct therapy with a client within this specific timeframe.
What is the last 14 calendar days?
These two leaders determine if road conditions are safe for Autism Services during bad weather.
Who are the OD (Operations Director) or FSM (Field Staff Manager)?
Missing a shift without any notification or contact is called this and is grounds for immediate termination.
What is a No Call/No-Show?
In the structured SBI model used for delivering specific, actionable feedback, these three letters stand for this sequence.
What are Situation, Behavior, and Impact?
Whether a corrective action discussion is held in person or virtually, the finalized documentation must be uploaded into the team member's Kronos file within this specific timeframe.
What is 48 hours?
To advance from an entry level BT to a BT II, or from a BT II to a BT III, a technician must meet time-in role minimums and achieve this specific average score or higher on their monthly Staff Integrity Assessments.
What is 3.60?
Team members must notify their supervisor and HR as soon as they receive this legal summons.
What is a Jury Duty summons?
This specific 90 day period is when absences or tardies are "viewed more heavily" and can lead to faster termination.
What is the first 90 days of employment?
Completed assessment results must be documented and reviewed face-to-face with the technician within this specific timeframe.
What is five (5) business days?
These are the two authorized video platforms a leader should use to schedule and conduct a performance feedback or corrective action discussion with a remote team member.
What are Zoom or Google Meets?
To reach the top of the standard BT service track as a BT III, a technician's monthly Staff Integrity Assessments must be completed across a minimum of this many clients and this many Supervising Clinicians.
What is two clients and two SCs?
True or False: Tardies can be considered "Excused" if you have a really good reason.
False (Tardies are never considered excused).
Providing one of these to excuse an absence will result in immediate termination if it is found to be falsified.
What is a doctor’s note?
Written feedback and actionable steps become mandatory in the SIA Notes section whenever a technician receives this score or lower.
What is a score of 2 (Developing) or below?
When wrapping up a virtual corrective action delivery, a manager must save this communication item as a PDF and upload it to Kronos alongside the corrective action form itself.
What is the sent email?
This specialized, internal-only promotional role yields a $1.00 per hour raise plus a $50 bonus for every Initial Skills Based Assessment (ISBA) successfully passed by their trainees.
What is a Lead Behavior Technician (LBT)?
If you want to change your schedule so that you aren't considered tardy, you must submit the request in writing at least this far in advance.
What is one business day?
Calling off for a non-emergency within this many minutes of a shift start results in a Final Warning on the first instance.
What is 30 minutes?
If a technician's performance score remains at the Developing level (2.40–3.19) for this duration, leadership must review the disciplinary process.
What is two consecutive months?
This precise role is designated as the formal Policy and Procedure Owner for the "Best Practices for Corrective Action Delivery" document
What is the Senior Regional HR Business Partner?
To qualify for the $1.00 hourly increase of a Clinical Support Specialist (CSS), a technician must hold the rank of BT III and focus on peer support for these three advanced, high acuity areas.
What are interfering behaviors, tele supervisory support, and crisis assistance?
Extended leaves of absence (more than one week) require documented approval from your leader and this department.
What is Human Resources?
If you receive coaching for 6 tardies and then accumulate 3 unexcused absences, this is the next disciplinary step you would receive.
What is a Verbal Warning?
Formal disciplinary action must be initiated if a technician receives a score in the Needs Improvement or Unsatisfactory range with this frequency within a quarter.
What is twice within a quarter?