IVAPS/Incrementals
New + Upgrades
APPD
Pullthrough
Perks
100

The amount a dealer is paid for 1 VMP sku.

What is: $22.75

100

What type of product counts toward the New and Upgrade category?

What is Smartphones?

100

The most common accessory that customer's purchase that also pays you the most

What is Screen protector

100

The name of the promotion when you get a tablet or watch with a phone.

What is BMSM?

100

What does Apple One Come with?

What is Cloud, Arcade, Apple Music, Apple TV

200

The deductible for a cracked back screen. 

What is $0

200

The name of a line that has been added to an existing Verizon account.

What is: AAL

200

Amount of BLS when you hit 20 APPD in centrical. 

What is 275 BLS?

200

The pull through that isn't a pull through

What is a watch

200

Known as the classic 5 for $20 bundle

Disney, Hulu, Espn, Netflix, HBO MAX

300

The line limit for Multi-device protection. 

What is 20 lines?

300

The service cost increase when you move from 3 lines to 4 lines.

What is $0

300

Best selling practices for APPD

Any answer will do:

What is putting the case on the phone

What is bringing it out to the customer

What is bundling out the door cost

300

How is pullthrough % calculated?

What is pullthrough divided by total devices?

300

Best strategy for getting paid on perks

What is: register the perks!

400

The consequence of not returning your broken device during a claim. 

What is: non-return fee. (or charge for device, upward from $200)

400

The amount of upgrades needed to to reach max BLS for upgrade category. 

What is 40?

400

 APPD stands for:

What is accessory profit per device?

400

Best selling practice for good pullthrough %:

Any answer will do:

Bringing out with the phone

Grabbing a TO


400

Name one of the three best practices for selling perks

Any answer counts:
What is pulling customer current subscriptions, what is using smartqoute, perk discovery tool in OMNI

500

How do you calculate IVAPs?

The amount of insured devices divided by the amount of total devices. Then multiple by 2.275.

500

The name of a line that is created on a brand new Verizon account. 

What is a NAL (New account line)?

500

How is APPD calculated?

What is the total profit divided by the amount of qualifying devices

500

Out the door cost for VBI

What is sales taxes and programming?

500

The proper term for Perks

What are discounts?

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