Centris
Centris Headquarters.
Longview, TX.
The best filter to look up for end-user information
Customer ID
What is Helpshift?
Ticketing System.
What is your role tittle?
CSR.
P.C.I.
Payment Card Industry.
Mention at least 3 Centris departments.
HR, IT, L&D, Operations, Recruitment, Nursery.
EU stands for...
End-user.
Mention the only 2 signing methods.
Email and phone number.
Name Qro Site Director.
Cesar Hermosillo.
H.I.P.A.A.
Health Insurance Portability and Accountability Act of 1996.
Centris major operations.
Monterrey, Aguascalientes y Queretaro.
We need ____ to access Opsman.
Twilio Authy.
We can process a refund within...
45 days.
Name L&D Coordinator.
Maria Fernanda Rodriguez.
Passport Headquarters.
Charlotte, NC.
Name 3 campaigns.
Kemper, Optum, Centricity, CCS, Passport, SafeAuto, Parkmobile, C. Tracc.
Mention 2 basic troubleshooting key concepts.
Reset, reinstall, update, disconnect.
Mention the deliver inquiry methods
Email, phone, and chat.
Name IT Coordinator.
Alex Villasana.
Biggest Passport Clients.
ParkChicago and GreenP.
Name at least 2 of our values.
Professionalism, Responsibility, Integrity, Passion and Kudos.
Where can we find an operator's info?
By clicking on the zone number.
Name 3 Account Managers.
Alfredo Ontiveros, Mike Lozano, Tony Garcia, Isaac Muñoz.
Ultimate Expectation
Always do what most needs to be done without waiting to be asked.