Also known as Risk-Based
What is Community?
Report pull Frequency
What is Daily?
Resource Identification
What is Resource Expert?
Provider Initial
What is Initial?
Phone number left on VM for Pre-Visit Calls
What is 952-345-3213?
What is Sub-Territory Assignments & Zip Codes?
Creates Ticklers
What is Provider?
Creates Athena Chart
What is Eligibility Specialist?
Physician Consult
What is Consult?
Leads Clinic Coordinators & LPNs
What is Dawn K?
Community Visits scheduled in these systems
What is Athena, Outlook, & HC?
Tickler located under in Quickview
What is Appointments?
Uploads Member's Chart
What is Clinic Coordinator?
Pre-Op
What is Engaged?
Provider's Same Day Appointment
What is Expediated Encounter?
Department Community Telehealth Visit Scheduled Under
What is Telehealth-IL/Community?
Urgent Tickler Date Selection
What is Today/ASAP?
Schedules CCM Visits
What is CER?
Nursing: Labs
What is Support Nurse?
Provider creates to schedule a Physician Consult
What is a Patient Case?
Schedule Provider and LM Event
What is Health Cloud?
Click on to update existing Tickler
What is Update?
Company-Wide Care Team Updates
What is Admin Assistant?
Advance Care Planning
What is ACP?
Interpreter Service Coordination SOP
What is Interpreter Guide?