Church
What is the max limit for how many members each Response Team can hold?
No limit
An Agency Rep can enter a request on behalf of another Agency Worker : true or false?
True
An organization that specializes in relational training and support to churches, community champions, and agency workers.
Implementing Partner (IP)
This role is responsible for closing CarePortal requests.
The Agency Worker/Rep
These are the roles that automatically receive Tier 1 request notifications regardless of team or church settings.
Team Leader and Primary Point Person
Regional Managers have the best working relationship and a high level of trust with this leader at requesting agencies.
Agency Reps!
The organization who decides the responder approval process for Tier 1 requests.
The Church
Church Radius Settings will always override County Radius Settings. True or False?
True
When resources have been made available by the community, usually through a community champion or responder funding a specific item, Connecting Churches must go through a process called what?
"Commit and Claim"
There are two factors about requests which are proven to have a direct correlation to response rates. The first is request description length/quality. What is the second?
Estimated value
What statistics does the phrase "50-in-5" refer to?
50% of the kids in foster care are in 5% of the counties in America.
Setting up the suggested email _________ rules is the best way for network leaders to stay organized and avoid fatigue from multiple CarePortal-generated emails.
Inbox
In the Response Team Settings, which of the New Member Approval Process options allows a church to customize the entire email journey for new church responders?
A Team Leader manually approves new members
What is the first step for an Agency Worker to enter a new CarePortal request for a family?
Obtain permission from family
What is the key difference between a Church and a Community Champion on the CarePortal platform?
The Church is always at the point of care.
The Point Person for a church would not see the Leader Action to "Engage Community" unless what has happened?
Their Regional Manager has created a Community that includes the church's zip code
This specific role is responsible for activating & training churches on the platform and serves as the main contact for each Primary Point Person.
Ambassador
What is the most common reason children enter the child welfare system?
Neglect (often due to poverty)
These types of meetings are a regular gathering of network partners in a specific community, coordinated by Regional Managers, Ambassadors, and/or Coordinators, with a strong focus on active churches and including agency and community representatives, as necessary.
Active Community Gatherings
Aside from the custom church radius, what other setting would potentially limit the amount of requests a church or response team receives? (Even when the request is inside the default county radius).
The max number of teams within the county radius
What must a church do to give their own response team members the option to fund specific local requests they select on their own.
Become a Connecting Church with an active CarePortal Card
There are three request approval options for agencies in the CarePortal platform. "Worker submits request. Agency Rep Approves" & "Agency Rep submits requests directly", what is the third option?
Workers submits request. Supervisor or Agency Rep approves.
A balanced CarePortal network must focus on two things. The volume of requests is the first, what is the second?
The capacity for churches to respond
Who has the ability to change a church’s Primary Point Person?
The Regional Manager or Ambassador
Which of the following is not a customization option available for Church Response Teams in their Response Team Settings: Request Radius, Enabling their CarePortal Fund, or New Member Approval Options?
Enabling their CarePortal Fund
If there is an Agency Request Limit set to "2" within a county that has 13 active churches, how many requests are permitted per month in this county?
26
A church's response team taking these during their interaction with a family they are serving is likely to undermine the trust and relational value they could develop with the family.
Photos or videos
A Regional Manager must review and approve each church-entered need before it's escalated to the Community. What is the other instance where their approval is needed in the process of escalating church needs to the community?
Initial, one-time approval for the Church Needs Leader(s) to have the button to request escalation