CPR & First Aid
OSHA-10 Safety
WIN Career Skills
Professionalism & Work Ethic
Dental & Pharmacy Scenarios
100

What’s the first thing you do when you see someone collapse?

What is: Check the scene for safety.

100

What does PPE stand for?

What is: Personal Protective Equipment.

100

What is a soft skill employers look for that means being on time and dependable?

What is: Punctuality or Reliability.

100

What should you wear to a job interview?

What is: Professional attire (business casual or formal, depending on the job). 

100

In a dental office, what should you do if a patient appears anxious or nervous?

What is: Speak calmly, explain procedures clearly, and offer reassurance. 

200

How many chest compressions per minute should you perform during CPR?

What is: 100–120 compressions per minute.

200

What color is typically used to label biohazard waste?

What is: Red.

200

What part of the WIN skills framework focuses on math and workplace documents?

What is: Applied Math and Reading for Information.

200

What should you do if you’re going to be late for work?

What is: Notify your supervisor as early as possible. 

200

A pharmacy patient asks a question you’re not certified to answer. What do you do?

What is: Politely refer them to the licensed pharmacist. 

300

What’s the correct compression-to-breath ratio for adult CPR?

What is: 30 compressions to 2 breaths.

300

True or False: Eating or drinking is allowed in areas where blood is handled.

What is: False.

300

What is one way to resolve a workplace conflict professionally?

What is: Use active listening and seek a compromise.

300

What’s a good response when you don’t know the answer to a question in an interview?

What is: “I’m not sure, but I’d be willing to learn.” 

300

What is one reason for double-checking medication labels before dispensing?

What is: To prevent medication errors. 

400

When using an AED, what must you do before pressing the shock button?

What is: Ensure no one is touching the person. 

400

What OSHA standard protects workers from exposure to bloodborne pathogens?

What is: The Bloodborne Pathogens Standard. 

400

Why is knowing your learning style helpful on the job?

What is: It helps you absorb training and solve problems more effectively. 

400

Give one example of unprofessional behavior in the workplace.

What is: Using your phone for personal use during work hours.

400

In both pharmacy and dental settings, what’s a key step to prevent cross-contamination?

What is: Proper hand hygiene and disinfecting surfaces. 

500

What’s the first step you take if someone is choking but can still speak and cough?

What is: Encourage them to keep coughing. 

500

Name 3 examples of engineering controls used to reduce hazards.

What are: Sharps containers, self-sheathing needles, hand-free tool passing. 

500

What WIN skill area helps you understand career pathways and required training?

What is: Foundational Career Readiness. 

500

What does it mean to take initiative at work?

What is: Doing tasks without being asked and looking for ways to contribute.

500

A patient shares private information about a medical condition. What law protects this info?

What is: HIPAA (Health Insurance Portability and Accountability Act). 

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