Protocols
Now it's
Personal
Branded for
Success
Competitive Advantages
Auto-Magical
100
The email protocols supported by SugarCRM.
What are IMAP and SMTP?
100
Changing the fields on the account screen, for example.
What is a studio configuration?
100
These three words describe SugarCRM's value proposition.
What are Flexible, Intuitive, Open?
100
SugarCRM looks beyond "contacts with accounts" to "opportunities at risk due to open cases" and gains a competitive advantage over this CRM vendor.
Who is Salesforce.com? **SugarCRM has N-Depth relationship traversal that enables you to report on your data in ways not available in other CRMs**
100
An appropriate tool for customers who need specific actions to occur following a case closure.
What is workflow?
200
These two protocols are supported by SugarCRM's web service APIs.
What are SOAP and REST?
200
Customers who want the color of the status to change from green to red when a lead has been "new" for too long should use this tool.
What is SugarLogic?
200
SugarCRM's tag line
What is CRM made simple?
200
Three of the numerous areas Salesforce.com imposes artificial limits on their application to penalize users for success while SugarCRM provides them in an unlimited capacity in PRO.
What are emails sent, lead submitted thru forms, custom fields, length of formulas, custom modules, API calls, and workflow calls?
200
Customers who require support for Outlook, Thunderbird, Lotus Notes and Gmail for email archival and contact synchronization should use this type of tool.
What is a server side integration?
300
SugarOnDemand enforces this protocol by default while customers access their instance.
What is HTTPS? or What is 256 bit SSL?
300
Using a template to dictate the dashboard a new user will see upon first logging in, for example.
What is a customization?
300
SugarCRM's 6.2 release carried this world-on-the-move theme.
What is Global, Social, Mobile?
300
A reason a customer who requires their CRM to integrate to a proprietary in-house, Oracle based system would choose SugarCRM over MS Dynamics and Salesforce.com.
What is the option to deploy on-site?
300
The tool best suited for customers who want to drive their process thru the user experience.
What is SugarLogic?
400
The two encryption types supported by SugarCRM's email client
What are SSL and TLS?
400
The tool used to restrict which fields a user can see and/or edit on a given record.
What are roles?
400
The tag line demonstrated by how SugarCRM's shortcut bar enables multi-tasking within the application.
What is SugarCRM, works the way you work?
400
The language SugarCRM is written in that enables it's users to have full control of the application unlike installed application such as MS Dynamics, and Sage.
What is PHP?
400
The framework leveraged to gain real-time access to data stored in external systems such as Twitter and Hoovers, for example.
What is the connector framework? **Bonus Points** Give an example of another use of this framework.
500
Alternate methods of user authentication SugarCRM supports.
What is LDAP? also, Active Directory, O-Auth,
500
Reports that intelligently reflect data specific to the logged in user require this, for example.
What is a configuration? also accept What are run-time filters?
500
**Daily Double**
Deliver your best elevator response to "What is SugarCRM?"
500
** Daily Double **
I'm also looking at _____, tell me: why SugarCRM?
500
What you'd write to tie send data from SugarCRM to another system on save
What is a Business Logic Hook?
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