Recipes
This meal comes with 9 carrots and 9 celery sticks.
What is a Triple Pack of wings?
This step is when you tag the table, inform and suggest Beer of the Month, and take the Guest's drink order if they are ready.
What is Step 1: Warm Welcome & Drink Order?
Term used for Kitchen Team Members working tirelessly to produce the delicious food we serve.
What is Heart-of-House?
We will treat our guests as though they are guests in our own home. We will show our guests that we value their loyalty to our brand and will always provide a warm, welcoming experience for every team member and guest that we encounter.
What is our Friends are Family Value?
This is always used when prepping food or training team members how to properly make menu/prep items.
What is the recipe tablet?
This menu item is topped with Gouda cheese, bourbon cola onions, Smokey BBQ mayo, and bacon.
What is the Chattahoochee?
This step is the difference between being an "order taker" and an "experience provider." It should be done after 2 bites or 2 minutes after receiving their entrée.
What is Step 6: Quality Check back and Table Maintenance?
The next ticket in the window to finalize
What is the Lead Ticket?
We will be humble and serve our guests and teams with an open heart, open mind. We will embrace our internal and external guests with genuine care and concern for their needs. We will be proactive in anticipating our guests’ needs and will constantly look for ways to better serve them.
What is Approachable and Authentic?
This is a tool for new team members and existing team members to use when they are unsure of the proper Taco Mac Standard. This tool also helps create consistency and organize your training.
What is Wisetail?
This menu item is topped with 2T of cheddar jack cheese after being placed in the microwave for 40 seconds.
What is the Side of Baked Mac & Cheese?
This step is after our appetizer has hit the table. It should be within 2 bites or 2 minutes. The Guest may have several questions. It is your job to be knowledgeable and provide helpful information.
What is Step 3: Check back & Food order?
Another order needed in a hurry
What is on the fly?
We are committed to making decisions guided with integrity and honesty. We will be forthcoming with all information that will help guide our business in a positive direction.
What is our Honest and Forthcoming Value?
This beer is one that has been deliberately brewed to achieve high levels of acidity.
What is a Sour beer?
This Protein is made with oil, caramelized onion, garlic puree, chipotle peppers, roasted roma tomatoes, chicken stock, cumin, oregano, smoked paprika, kosher salt, and fresh lime juice.
What is Chicken Tinga?
This step is unobtrusive and is meant to anticipate the Guest's needs. This may include checking for silverware, napkins, drink refills, pre-bussing, or bringing condiments to the table.
What is Step 4: Setting the table?
GROW- always allow approaching Guest to pass first before you; always yield to Guest.
What is Guest Right of Way?
We will provide a dining experience that appeals across generations in which we serve crave-able food, offer an unmatched beer experience with best in class hospitality for every guest, every time. We don’t take ourselves too seriously when interacting with our guests – we are confident, never arrogant. We’re laid back, conversational, and non-judgmental. We always aim to inform and exceed our guest’s expectations, every time. We’re the best spot to watch your favorite team, with your favorite people.
What is our Promise to our Guest?
This beer is distinguished by its deep, almost black color and its rich, complex flavor with notes of toasted dark malt
What is a Stout Beer?
This sauce is made with Apple Cider Vinegar, Ground Black Pepper, White Sugar, Sweet Baby Ray's BBQ, TMI Sauce, Sweet Thai Chili Sauce, and Chipotle Puree
What is Asian Sweet Heat?
Speed and timing are critical during this step of service. You will be reviewing the check for 100% accuracy, providing a CHIT while verbally highlighting the credits earned, and watching the table for a form of payment without hovering. Lastly, you will always thank the Guest for coming to Taco Mac!
What is Step 8: Check Delivery & Fond Farewell?
One-for-one seating; clean a table, seat a table
What is Thru-Put?
Be committed to the success of the restaurant
Treat fellow Team Members, Guests and Vendors with dignity & respect (at all times and under any circumstance)
Embrace innovation & change
Lead my team with courage, knowledge and in a hospitable way
Share my thoughts and ideas on ways to improve performance and ways to better serve our guests
Always live our values (Inside and outside of the restaurant)
What is your promise to Taco Mac?
This Brewniversity tier has earned a trip to the Great American Beer Festival in Colorado
What is a Platinum Chancellor? (or What is 3000 credits?)