NADSP
Empathy-Based Care
Recognizing & Reporting MUIs & UIRs
Prevention Too!
Trauma-Informed Care
Signs & Symptoms of Illness and Injury + Response
100

What does NADSP stand for?

National Alliance for Direct Support Professionals

100

What is empathy?

The ability to understand and share another person's feelings.

100

What does MUI stand for?

Major Unusual Incident

100

What does it mean for care to be "trauma-informed"?

Recognizing and responding to the effects of trauma in a way that promotes healing and avoids re-traumatization.

100

What is the first thing you should do if someone your support falls and cannot get up?

Check for injuries, stay with them, and call for help if needed.

200

Name one of the ethical principles in the NADSP Code of Ethics.

Respect - Integrity - Justice - Fairness - Equity - Person centered supports - Promoting Physical and emotional well-being - Responsibility - confidentiality - Relationships - self-determination - advocacy

200

What is one way to show empathy to someone you support?

Active listening, using kind language, being patient and understanding, validating feelings, offer help without taking over, respecting personal experiences, advocating for their needs, being consistent and reliable

200

True or False: A fall with no injury is always considered an MUI.

False, it may be a UIR unless there is a serious injury.

200

True or False: Trauma only includes physical abuse.

False, trauma can be emotional, psychological, or even medical.

200

True or False: A sudden change in mood or behavior can be a sign of illness.

True! It may indicate pain, infection, or other health issues.

300

True or False: The NADSP Code of Ethics is legally binding.

False, it is a professional guideline.

300

True or False: Empathy-based care focuses only on meeting physical needs.

False, it includes emotional and psychological support too.

300

What is one way DSPs can help prevent MUIs?

Proper supervision, fall prevention, safety training, etc.

300

Name one principle of trauma-informed care.

Safety, Trustworthiness and transparency, peer support, collaboration and empowerment, choice, cultural, historical, and gender sensitivity, recognition of trauma's impact, strengths-based approach.

300

What is one serious symptom that requires immediate medical attention?

Examples: Difficulty breathing, chest pain, seizures, unresponsiveness, suicidal thoughts or behaviors, sever panic attacks, extreme dissociation, physical injury, uncontrolled aggression or violence, hallucinations or delusions, Severe Agitation or Uncontrollable Emotional Outbursts, Severe Withdrawal from Reality, Severe Disorientation or Confusion.

400

What is the purpose of the NADSP Competency Areas?

To outline skills and best practices for DSPs to provide quality care.

400

What is person-centered care?

Care that respects and responds to an individual's preferences, needs, and values.

400

What should you do if you suspect abuse or neglect but don't have proof?

Report it immediately - DSPs are mandated reporters.

400

How can predictability and routine help individuals who have experienced trauma?

It provides a sense of security and reduces anxiety.

400

What should a DSP do if they suspect an individual has an undiagnosed illness?

Document observations and report concerns to a nurse or supervisor.

500

Give an example of how a DSP can uphold the principle of "Advocacy" in their work.

Supporting a person's right to make choices, reporting neglect, etc.

500

Give an example of a situation where showing empathy can improve an individual's well being.

Comforting someone who is scared of a medical appointment, supporting someone through a change.

500

What is the time for reporting an MUI to your supervisor or agency?

Immediately, and formal reporting within 4 hours for certain cases.

500

What is one sign that someone you support may have experienced trauma?

Avoidance, heightened anxiety, trouble with relationships, extreme emotional reactions, depression, irritability or anger, mood swings, guilt or shame, hypervigilance, difficulty trusting others, difficulty trusting others, difficulty concentrating or focusing, substance abuse, Sleep disturbances, Chronic pain or illness, Fatigue, Difficulty forming or maintaining relationships, Emotional numbing, Overreacting to minor stress, Intrusive memories or flashbacks, Negative thought patterns, Difficulty making decisions, Disengagement or withdrawal, Overworking or becoming a perfectionist, Risk-taking behavior, Feeling detached from reality, Memory gaps, Sudden, intense emotional reactions, Excessive vigilance or "fight or flight" responses, Engaging in self-soothing behaviors, Loss of developmental skills, Self-harming behaviors, Suicidal ideation

500

A person you support is coughing a lot, has trouble swallowing, and their voice sounds different after eating. What might be happening?

Possible choking or aspiration - seek medical attention.

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