CET Board Jeopardy

Column 1:CET 42

100

What is the process for recruiting Board Members? From what population does the Board recruit?

The CEO will recruit Board members through the use of the Porpellus website. The Board will then interview all potential members before a decision is made. Board Bylaw 6.1 discusses the Board process for reviewing and integrating new Board members.

200

Describe what the orientation process is for new Board members?

According to Board policy 1.6.2: Each board member will be provided with an orientation to the DDRC which will include: • Overview of DDRC services and administration; • Tour of DDRC facility and • Review of the Board Manual. The Board Orientation will be conducted by a member or members of the Board Development Committee and the CEO or designate.”

300

Describe the conflict of interest process for Board members? Has there been any conflict of interests reported since 2014?

The following Board policies describe the conflict of interest process: 1.5 – Personal Interest, 1.5.1. – Principles, 1.5.2 – Interpretations, 1.5.3. – Obligation to Declare Personal Interest Note: There have been no conflict of interest reported since 2014

400

How does the Board receive annual input from external stake holders, such as, clients, client families, community members, & employees?

1. Clients: Regular reporting from the Chair of the Client Voice Committee 2. Employees: Survey feedback, Board Reports from different departments, exit interviews 3. Families & Community members: AGM’s, Complaint, Accolade process

500

What is the process for the creation and approval of the budget & what role does the Board play in this process?

Once the budget has been completed and approved by the Controller and executive team (DOE & CEO) it will be forwarded for review by the Board. After being reviewed by the Board it will be forwarded for review by the Treasurer before being brought forwarded again to the Board for final review and approval.

Column 2:CET 42

100

What is the process for tracking and monitoring motions? What evidence is there that this is being followed?

What are 1. Minutes 2. Online Registry

200

What policy and procedures are in place regarding public & media relations? Who has authority to speak to the media and public on behalf of the DDRC?

1. Board Policy 1.4: Code of Conduct – In this matter Directors must recognize they cannot speak for the Board when dealing with the public, press or other entities, unless they are specifically authorized to do so by the Board. 2. (Operations policy) Media & Public Relations Policy - The only personnel who may authorize press releases and/or media contact on topics related to the agency are the Chief Executive Officer, Director of Communications and Development and Board President (or official designates).

300

How does the Board review the efficiency and effectiveness of the organization?

The Board reviews the efficiency & effectiveness of the organization through: • Financial efficiency is tracked via the budget and income expenses • Human Resources hiring of qualified staff vs. client requirements • Quality of Life reports • Review team will review client intake requirements and qualified staff availability • Board Reports • Annual Reports

400

How does the Board maintain measurable performance expectations and clearly defined accountability lines for the organization?

What is the Board Strategic Plan, Job description (Roles & Responsibilities), & CEO monthly reports

500

How does the Board maintain measurable performance expectations and clearly defined accountability lines for the Board? The Service Provider?

The Board: What is the Board Strategic Plan, job descriptions (Roles & Responsibilities), annual Board self-evaluation, skills analysis for the Board, performance reviews, Board By-laws #5: Power & Duties of the Board of Directors & Board By-law#7: Duty of Officers The Service Provider: Strategic Plans, Job Descriptions (Roles & Responsibilities), Performance Evaluations, Maintaining Accreditation Status, policies

CET 45

100

Does organizational planning consider all stakeholders? If so, how?

1. External feedback: Financial Audit Report Recommendations, Accreditation recommendations, and AGM feedback 2. Internal feedback: Client Voice Committee reports, Board Reports

200

How are stakeholder needs and preferences determined?

Stakeholder needs and preferences are determined through Board Retreats, surveys, Board reports.

300

What internal and external factors have an impact on the organization and its future direction?

External needs: 1. Demographic shifts 2. Government relationship 3. Social values Internal needs: 1. Employee Skill in relationship to client services 2. Agency costs

400

What organizational needs affect the individuals/clients who receive service at the DDRC? How does the Board become aware of these needs?

Organizational needs that affect individuals/clients that receive service: 1. Finances 2. Availability of Qualified staff 3. Staff training 4. Employment retention How do Board members become aware of these individual needs: 1. Regular agenda items for Board retreats 2. Board reports 3. Ongoing Board conversations

500

Does the DDRC have a business continuity plan? If so, then describe how it is structured?

Yes, the DDRC has a business continuity plan. This plan is found in many plans. The DDRC Board Strategic Plan describes the Agencies goals. vision, and mission. The Operational Plan provides and overview of how the Agencies goals and missions are going to be accomplished. There are 8 operational plans underneath the Operational Plan that describe in more detail how the Agency is going to accomplish the overall goals, vision, and mission that are outlined in the DDRC Strategic Plan.

CET Wild Card

100

How do Board members connect with staff, clients, client families, and community members?

Attend agency events, such as, the Holiday Open House, Inclusion Awards, Stampede Breakfast, and Scotia Bank Marathon Client Voice Committee Reports AGM's

200

The CET accreditation process is organized into how many sections? What is the Primary goal of the accreditation process? (Select Best Answer) a. 4 sections, Receive funding b. 2 sections, Quality improvement tool c. 3 sections, Improve the Quality of Life for clients

What is c. 3 sections, Improve the Quality of Life for clients

300

How many strategic goals does the DDRC have? How Often are they reviewed?

The DDRC has 7 strategic goals and they are reviewed annually.

400

What are the strategic Goals? Name at least 4 to get the 400 points.

Ten Year Goals: 1. DDRC is Sustainable 2. DDRC is the resource centre/model of inclusion 3. DDRC is a visible, recognized leader in influencing the community about inclusion 4. DDRC is the employer of choice 5. DDRC reflects a diverse community 6. DDRC is the point agency to influence policy (Change agent) 7. DDRC models and participates in effective partnerships towards collaborative action

500

What does the Board's decision making process entail? How are decisions made?

Strategies for making decisions are 1. discussions, reports, presentations, and analysis of received data (e.g., survey feedback) Decisions are made when all Board members come to a consensus on a topic.