When a patient makes an overpayment, the excess money should be refunded by
check
The most important procedure a medical assistant may perform to deter the spread of infection is
washing hands
The transverse plane will divide the body into
top and bottom
When measuring liquid medications for administration, the medical assistant should read the medicine cup
at eye level with cup on a level surface
A Physicians' Desk Reference is used for referencing
drugs
When using a bleach and water mixture to form a disinfectant solution, the percent of bleach is
10%
Which body system acts as a barrier to protect the body and also retains body fluids as well as regulate body temperature?
Integumentary system
Subcutaneous medication is administered between the
skin and muscle
Which instrument is used to open a body orifice?
Speculum
A patient is eligible for hospice benefits when the patient is expected to live
6 months or less
Cryosurgery is used to
destroy tissue by freezing
The thin mucous membrane which lines the eyelid and the eyeball is the
conjunctiva
Medications are usually given intramuscularly because they will be absorbed
faster than subcutaneously
How far above the bend of the elbow should the sphygmomanometer be placed?
1-2 inches
A document which allows the provider to prepare health care claims and receive payment directly is known as a/an
Assignment of Benefits
Which scissors have a 5 to 6 inch blade, curved or straight and are used to cut tissue?
Mayo scissors
The Eustachian tube opens into the
middle ear
Setting up the appointment schedule is known as setting up the
Matrix
What instrument is used to determine oxygen saturation of the blood?
Pulse Oximeter
CHEDDAR stands for
chief complaint, history, examination, details of problems, drugs, assessment, and return visit information
A stain which differentiates between the chemical compositions of bacteria is
Gram's stain
Where is the mediastinum located?
In the central part of the thoracic cavity between the lungs
A patient approaches the reception desk and the medical assistant is on the phone. The medical assistant should...
ask the patient on the phone to hold while he/she greets the patient at the desk
Why do some vacuum tubes contain sodium heparin?
To act as an anticoagulant