FM/IM
Specialty
Phone Note
Site/Department Name
Appointments
100

This medical provider goes to 275 Chenango Street

Dr. Cackowski

100

We cannot schedule exams for this specialty 

Optometry

100

New word for "phone note" in ECW system

Telephone Encounter

100

24 Old Firehouse Road (hint: Evelyn Santiago)

Plattekill

100

When do we verify insurances (hint: 3 answers)?

Same, Next Day, and New Pts

200

Dr. Ashwin Koshy works in this location

Port Jervis

200

Dr. Lazar and Dr. Tighe

Cardiology

200

Another word for "quick text"

keyword (or keywords)

200

Harper Health is also known as

290 Broadway 

200

This is the only type of visit the Call Center can schedule in Audiology

hearing test (will also take hearing exam)

300

This provider does NOT do medical clearances

Yvette Figueroa

300

Dr. Emmanuel Barracoso

Physical Therapy

300

Patient feels dizzy is what type of message

Triage

300

Dr. Harde Perry

OBGYN

300

Pap Smear and Pelvic Exams fall under what type of appt? (not looking for visit type and need exact name)

GYN Annual

400

The two locations/sites that has to handle their own BH calls

Binghamton and Jawonio (will also take New City)

400

Orthopedics - who's the provider?

Dr. Harvey Seigel

400

This type of "telephone encounter" is needed for "procedures"

medical clearance

400

Department that deals with PrEP medication

Supportive Health Choices (will also take Positive Choices)

400

CDM Half Hour is an appt type that's scheduled under which department? 

Infectious Disease

500

This provider resides at 99 Cameron Street (hint: P.B)

Dr. Anna Julieta Hernandez

500

This provider handles Audiology at KFP

Sarah Brady

500

This type of telephone encounter is done when the pharmacy doesn't accept pt's insurance and wants an appeal OR when an insurance needs approval on a referral

Prior Authorization

500

This "Numbers We Can" deals with marketing and vendor calls

Admin

500

This is needed 1 week after pt has a C-Section (will take 3 answers)

OB Surgical Follow Up, incision check, or wound check

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