SAFETY
SHRINK
SECURITY
SERVICE EXPERIENCE
EXTERNAL/ORC
100

If you see a locked fire exit, what is your course of action?

Remove obstruction immediately

100

How many days does it take to completed inventory?

1

100
When using a HIRSCH door code, how many ppl may enter the door? 

just you - 1

100

What item is utilized to notify customers your POS is open?

NR Flag!

100

If you see suspicious behavior, what should you do?  

call ap/mic/offer great SE

200

CODE ADAM: Designated employees positioned where after overhead page? 

position employees at each customer entrance to look for the child fitting the description.  

200

What was last inventory's top loss department at $18k

shoes

200

What's the least number of employees that may be inside the store at open/close

2

200

When RFID items are returned, this process must be completed before it's sent back to floor? 

ENCODING 

200
If you FIND a item missing its merchandise protection, you should do what?

FIX IT

300

CODE RED:  What phone call should be made, when safe to do so?

Dial 911

300

CFL EAST, Stores complete for this coveted" ITEM" in shrink performance metrics

STORE CUP

300

What's the process for merchandise cabled or inside locked cabinets?

take to holding area at bay

300
If a customer that's 4 items inside the fitting room, what tag is issued?

4

300

These highly skilled groups of individuals target high end, bulk quantity's, have a outlet for stolen items very quickly. 

Organized Retail Crime/ORC

400
LADDER SAFETY: How many human points of contact with ladder must be maintained?

3

400
What three store leader positions make up "Shrink Squad"

SM/AP/IM

400

What employees have access to back of house Hirsch access doors?

Back of house, designated employees only

400

How long is maximum time frame an item can be held at BAY before being returned to floor?

2- hours 

400

Offering this is the best way to prevent a suspected external incident from happening 

GREAT SERVICE EXPERIENCE

500

Were is rack 793 HAZMAT accumulation area? 

BOH

500
The acronym "SAM" stands for what?

SCAN ALL MERCHANDISE

500

Where should found tags, cut sensors be taken to?

AP/ Known theft station in employee exit hallway

500
RETURNS: What items must be visually inspected VS pos screen product image?

ALL

500

Inside this office, I can see BOLO's of ORC suspects operating inside our district? 

AP

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