Types of Hotels
Lodging Terms
Market Segments
Hotel Operations
Ownership & Chains
100

This hotel offers many services like restaurants, pools, and room service.

What is a full-service hotel?

100

The price paid for a hotel room.

What is a room rate?

100

People traveling for work.

What are business travelers?

100

This department checks guests in and out.

What is the front office?

100

A group of hotels under the same brand name.

What is a hotel chain?

200

This hotel focuses on fewer amenities and lower cost.

What is a limited-service hotel?

200

All the people who could buy a hotel’s services.

What is a market?

200

People traveling for fun or vacation.

What are leisure travelers?

200

This department cleans rooms and public areas.

What is housekeeping?

200

Hotels that share a name, marketing, and standards.

What is a chain?

300

This hotel is designed for meetings and large events.

What is a convention hotel?

300

A specific group of customers a hotel wants to attract.

What is a target market?

300

People attending meetings or events.

What are convention travelers?

300

This department promotes the hotel and attracts customers.

What is marketing and sales?

300

An independent hotel joins a larger group for marketing support.

What is affiliation?

400

This hotel is designed for vacations and recreation.

What is a resort hotel?

400

The mix of different types of guests staying at a hotel.

What is guest mix?

400

People looking for low-cost lodging options.

What is the budget segment?

400

This department tracks money coming in and out.

What is accounting?

400

This system allows guests to book rooms across many hotels.

What is a reservation system?

500

Guests stay longer and often have kitchens in this hotel.

What is an extended-stay hotel?

500

A hotel owned by individuals but operating under a brand name.

What is a franchise?

500

This group includes military or government travelers.

What is the special segment?

500

This department handles maintenance and repairs.

What is engineering?

500

Hotels that work together but keep their independence.

What is a consortium?

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