This hotel offers many services like restaurants, pools, and room service.
What is a full-service hotel?
The price paid for a hotel room.
What is a room rate?
People traveling for work.
What are business travelers?
This department checks guests in and out.
What is the front office?
A group of hotels under the same brand name.
What is a hotel chain?
This hotel focuses on fewer amenities and lower cost.
What is a limited-service hotel?
All the people who could buy a hotel’s services.
What is a market?
People traveling for fun or vacation.
What are leisure travelers?
This department cleans rooms and public areas.
What is housekeeping?
Hotels that share a name, marketing, and standards.
What is a chain?
This hotel is designed for meetings and large events.
What is a convention hotel?
A specific group of customers a hotel wants to attract.
What is a target market?
People attending meetings or events.
What are convention travelers?
This department promotes the hotel and attracts customers.
What is marketing and sales?
An independent hotel joins a larger group for marketing support.
What is affiliation?
This hotel is designed for vacations and recreation.
What is a resort hotel?
The mix of different types of guests staying at a hotel.
What is guest mix?
People looking for low-cost lodging options.
What is the budget segment?
This department tracks money coming in and out.
What is accounting?
This system allows guests to book rooms across many hotels.
What is a reservation system?
Guests stay longer and often have kitchens in this hotel.
What is an extended-stay hotel?
A hotel owned by individuals but operating under a brand name.
What is a franchise?
This group includes military or government travelers.
What is the special segment?
This department handles maintenance and repairs.
What is engineering?
Hotels that work together but keep their independence.
What is a consortium?