Communication Essentials
What is the purpose of using the SBAR communication method?
To provide a structured framework for clear and concise communication.
Why is teamwork crucial in healthcare?
It improves patient outcomes by fostering collaboration and coordination.
What term describes harsh criticism or public reprimands in healthcare?
Verbal abuse.
What is the "Right Task" in the five rights of delegation?
Ensuring the task is suitable for the patient’s needs.
Which type of power comes from a formal role, such as a team leader?
Legitimate/Formal Power.
Name one essential component of formal meetings in healthcare.
Having a clear agenda or objectives.
Which team member role ensures alignment and organization in a team?
The Coordinator.
What mental health effects can incivility have on healthcare professionals?
Anxiety, depression, and a hostile work atmosphere.
Name one benefit of effective delegation in nursing.
Enhances time management
supports skill development.
efficient work distribution
Define "referent power."
Power derived from personal leadership qualities that inspire others to follow.
Why is active listening important in healthcare teamwork?
It helps ensure understanding and fosters effective team collaboration.
What is a "clinical microsystem" in healthcare?
The frontline unit where patients and care teams interact.
What is a zero-tolerance policy?
A policy that does not permit any form of incivility or disruptive behavior.
Which "Right" ensures that the delegatee receives clear instructions?
Right Direction/Communication.
How can empowering team members impact healthcare outcomes?
It can improve morale, increase job satisfaction, and enhance patient care quality.