Oooo, you stink
An individual's system of maintaining cleanliness and health is known as:
personal hygiene
What is the best form of advertising?
word-of-mouth
A financial advisor who can tell you what a bank is likely to lend you, based on your net worth is a(n):
accountant
Beverages, food, magazines and umbrella stands in the salon are examples of:
comforts
A collection of your creative work and documents to show potential clients or employers is called a:
portfolio
how many hours of sleep do most people need to function properly?
6 to 8 hours
This buyer type is open-minded and willing to take a chance on new products:
ready
A set income given to an employee on a weekly basis is known as:
salary
Before a salon owner can hire employees they need to apply for a(n):
Federal Employer Identification Number
Products purchased by the salon owner for use during client services and for retailing are known as stock in quantity OR:
inventory
hygiene
Which type of buyer puts up a struggle and has a strong desire to debate you?
stubborn
Offering an additional hair coloring service to the client who originally scheduled a haircut appointment is an example of:
upselling
Changing the pitch of your voice while speaking is called:
inflection
The renting of a space, suite or booth by an individual salon professional on a monthly basis is referred to as a(n):
independent contractor
What is halitosis?
bad breath
The emotional buyer bases their purchases on:
personal reasons
Turning a $30 dollar ticket into a $40 ticket is an example of:
upselling
A rental agreement is known as a:
lease
Which of the following business types is owned by the shareholders and formed under legal guidelines?
corporation
A polite behavior that shows respect for other people is called:
courtesy
A client retention strategy that involves clients booking a future appointment before leaving the salon is known as:
prebooking
All payments received from clients for services and home care products purchased is known as:
income
Placing aromatic soaps and lotions in restrooms is an example of which of the following principles?
little things make a big difference
Compliance with all local, state/province and federal rules, regulations and laws is the responsibility of the:
Salon Owner