Ch 11
True/False: The Identification of the Behavior is required to realize the new/changed culture?
What is:
True!
The difference between a Tightly Coupled System and a Loosely Coupled System?
What is: Tightly Coupled Systems are characterized mainly in terms of hierarchy and interdependence.
Loosely Coupled Systems have little to no hierarchy and interdependence rarely exists.
True/False: It is better to work with independent subunits rather than attempt to change the entire organization?
What is:
True!
True/False: According to Schein (2004), there are 4 primary concepts to understand about organizational culture?
What is:
False!
The 5 typical factors of org failure?
What is:
1. Implications of a volunteer org
2. A loosely coupled system
3. Trying to change deep structure
4. Management resistance and ambivalence
5. Insufficient integration approaches
True/False: Organizational change efforts did not exist in the government and health care sector until the 1980s?
What is:
False!
The 3 most difficult elements of culture in an organization are?
What are:
1. It is systemwide
2. It is Direct related to the external environment
3.For culture, change requires Revolutionary rather than Evolutionary Interventions
The 5 Voices of coupling systems?
What is:
1. Voice of Causation
2. Voice of Typology
3. Voice of Direct Effects
4. Voice of Compensations
5. Voice of Org Outcomes
The duality of concern within the government sector, both federal and state is?
What is:
Time!
An organizational culture means?
What is:
The way things are done by the people of an organization
The 5 elements to changing loosely coupled systems?
What is:
1. Presumptions of Logic
2. Socialization of Processes
3. Differential Participation
4. Constant Variables
5. Corruptions of Feedback
The 4 common causes for Org Dev. failure?
1. Dual Hierarchies
2. Dealing with Life and Death Issues
3. Multiple Sciences
4. Multiple Disciplines
Where is the Error?
Artifacts are the visible manifestation of an organizational culture.
Espoused beliefs and values help us to understand organizational members' intentions.
Basic underlying assumptions are unspoken rules under the deep level, that guide behavior.
What is:
None! These are all correct statements!~
A real-life application of a loosely coupled system and a method to correct it?
Free form! Please explain your answer to the Judge!
What is:
WINNER! WINNER! WINNER!
The approach taken to unify the clinician patient communication framework for teaching and research includes what 3 elements?
What is:
1. Empathy
2. Eliciting Patients Perspective
3. Establishing Next Steps