Ch. 11 Part 1
Ch. 11 Part 2
Ch. 12 Part 1
Ch. 12 Part 2
Examples
100
A formal discipline process where consequences become more serious if the employee repeats the offense.
What is progressive discipline?
100
A person's _____ consists of a set of behaviors that people expect of a person in that job.
What is role?
100
Reducing the number of levels in the organization's job structure.
What is delayering?
100
An established minimum, midpoint, and maximum pay for employees holding a job within a particular pay grade.
What is pay range?
100
$10 per hour
What is hourly wage?
200
When an employee initiates the turnover it is _______ _______. When the employer initiates the turnover it is ______ ________.
What is voluntary turnover and involuntary turnover?
200
The degree to which people identify themselves with their jobs.
What is job involvement?
200
The policy resulting from job structure and pay level decisions.
What is pay structure?
200
The lowest amount that employers may pay under law.
What is minimum wage?
200
Employee resigns to move back home.
What is voluntary turnover?
300
This principle states that discipline should give clear warning and follow up with consistent, and immediate consequences.
What is hot-stove rule?
300
Methods of resolving problems by bringing in impartial outsiders and not using the court system.
What is Alternative Dispute Resolution?
300
Employees not covered by the FLSA requirement for overtime pay.
What are exempt employees?
300
Adjustment to pay rate to reflect differences in working conditions or labor markets.
What is pay differential?
300
$187,000 in San Jose, CA or $$165,000 in Framington, Mass.
What is pay differential?
400
A set of behaviors with which employees try to avoid the work situation.
What is job withdrawal?
400
The degree to which an employee identifies with the organization and is willing to put forth an effort on its behalf.
What is organizational commitment?
400
A procedure to compare practices against those of successful competitors.
What is benchmarking?
400
A procedure for measuring the relative worth of the organization's jobs.
What is job evaluation?
400
Stress management, drug and alcohol programs, mental health programs, even retirement or wellness programs.
What is Employee Assistance Program (EAP)?
500
A process of formally identifying expectations associated with a role.
What is role analysis technique?
500
A meeting with a departing employee to discuss the employee's reasons for leaving.
What is exit interview?
500
Sets of jobs having similar worth or content to establish rates of pay.
What is pay grades?
500
Employees covered by the FLSA requirements for overtime pay.
What is nonexempt employees?
500
Terminating employees or layoffs
What is involuntary turnover?
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