Power and Influence
The desire to control, influence, or be responsible for others is called a need for ... ?
Power
The earliest studies of leadership focused on the traits, or personal characteristics, of leaders, but later research shifted to focus more on .... ?
Leader Behaviour.
As the trait approach to leadership proved inadequate, research shifted to an analysis of leader behavior.
Managers give organizations ________ while leaders ________.
efficient structures; create vision
A flatter, team-based structure is usually most appropriate when firms rely primarily on ... ?
Highly Skilled Workers
A flexible structure is more appropriate if highly skilled workers, who often have professional norms guiding their behavior and decisions (e.g., doctors or lawyers), need to work in flatter, team-based structures to get the work done most effectively.
If an organization were to focus on 'people' as a change target, this would involve aspects such as:
Modifying recruiting and selection processes
Improving training and development
Which term refers to the process of portraying a desired image or attitude to control the impression others form of us?
Impression Management
What type of leadership is focused on routine, regimented activities?
Transactional Leadership
Behavioural (you can train people to become leaders)
Initiating structure and consideration
To maximize the benefits of an organizational cultural system, managers should first ....
Be fully aware of the culture’s values.
Most managers are not able to create an organization culture, because they work in organizations that already have cultural values. For these managers, the central issue in managing culture is how best to use the existing cultural system. To take advantage of an existing cultural system, managers must first be fully aware of the culture’s values.
What are the steps involved in Lewin's Three-Step Change Model?
Unfreezing --> Change/Movement --> Refreezing
Effective leaders tend to rely on which two types of power?
Expert and Referent
According to the path-goal theory, which type of leader consults with subordinates and takes their suggestions into account before making a decision?
Participative
Which model is the least preferred coworker (LPC) questionnaire a part of?
Fiedler Contingency Model: effective group performance depends on the proper match between leader's style and the situation (control)
The values and norms that are exhibited by employees based on their observations of what actually goes on in the organization are known as .... ?
Enacted Values
What type of resistance is easiest to address?
Overt and immediate resistance
Which influence tactic entails flattering or praising someone to put them in a good mood or to make them more likely to want to help?
Ingratiation
According to Hersey and Blanchard, what does appropriate leader behavior depend on ?
Follower Readiness.
Hersey and Blanchard’s model posits that a leader should choose a leadership style depending on how ready his or her followers are. Readiness is defined as the subordinates’ degree of motivation, competence, experience, and interest in accepting responsibility.
Individuals that are higher in ____________ are also higher in behaviours associated with charismatic leadership.
Narcissism
The preferred values and norms explicitly stated by the organization are considered ...
Espoused Values
What are two sources of individual resistance to change?
Habits
Security: Fear of the Unknown/Low tolerance for change
Lack of Awareness: misunderstandings and lack of trust
Different assessments of the circumstances
Which influence tactic should be used early if you expect doubts about the validity of your request?
Legitimating.
Legitimating tactics establish your formal authority, so they make the most sense when the legitimacy of your request is questioned.
The difference between leadership substitutes and leadership neutralizers is that whereas neutralizers render leadership ineffective, substitutes make leadership ___________.
Unnecessary.
Leadership substitutes and leadership neutralizers are closely related. This question provides the chief difference between them.
What 4 types of leadership fall under responsible leadership?
Authentic
Ethical
Servant
Mentoring
The organizational values that have become so taken for granted over time that they become the core of the company’s culture are known as ...
Assumptions
Whenever an error is detected at XYZ Factories Inc., the tendency is to correct it by referring to past routines or present policies. This is known as
single-loop learning